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November 2020 by Stephen C.
This is your typical Home Depot. It's the closest location to the house otherwise I like the Smithfield location for my needs. The store is well stocked, and the staff for the most part are fairly knowledgeable. The store is well labeled and easy to navigate and the prices are in line with other stores.
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September 2020 by Traci C.
Sca.med by email from home depot. Take survey recieve free gift. Nothing is free pay s& h then pay full price after 14 day trial. If not cancelled they continue to CHARGE ur credit card monthly. Aren't they a big enough company with out screwin little guyHORRIBLE!!!!!!!
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June 2020 by Jus Bleezy
Terrible service by the Refrigerator area sales person in Johnston home depot, she is all I know, left me waiting 40mins, so I left to another home depot in Providence and made my purchase there
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June 2020 by David D.
The Providence Home Depot is the reason I don't shop at Home Depot as a contractor and most contractors I know feel the same. Getting an Employee to help you at all is like pulling teeth and customer service is non-existent. If I have to go, I try to be there at 6:00 and have the order ready and paid for so I can be out as quickly as possible.
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December 2019 by Josh M.
Absolutely disgusted at the treatment of the 91 year old man at one of your stores in Rhode Island!Never again will I shop at any of these stores after hearing what happened!Absolutely appalling!
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November 2019 by Sen Negron
Helpful staff at this Home Depot!!!
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June 2019 by Toni T.
Typical big box Home Depot. I came in looking for a new light for inside my shower, specifically a Halo water-rated surface mount LED light, and a mogul bass three-way light bulb for a 60 year old lamp I have which the Home Depot website told me was in the store. Looked for the water proof light in the light bulb area since there were a few Halo LED can lights there. Nope. Couldn't find the mogul base bulbs either - the the clerk in that aisle assured me they were on a pallet somewhere in the store, but that he didn't know where the pallet was or how to find it. Looked in the lighting display aisles. Nope. There were a few can lights on the last aisle, where I would never have thought to look without the help of a second sales clerk. This one, who was working in the lighting display area had never heard of an LED marked safe for wet areas. Once he helped me find the aisle with the LED can lights, I myself found a box marked as a 'showerlight" - with no indication if it was safe to use in wet spaces. He couldn't help determine that either. Nope.
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June 2019 by Davis J.
One of the "must stop" stores when moving to a new home is the home depot. You just find here so many things you forgot to add to the list. I was able to find here so many things that really helped and made things easier. Here is a tip: Buckets. You may never really need them, but when you will, they will be worth all the time you spent with them just sitting waiting for the day they will be needed. Next stop: Costso. lol.
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May 2019 by Danny Oviedo
great place to work at and to shop at
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May 2019 by Mike Mc Guire
wosre customer service ive ever witness employees dont do there jobs
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April 2019 by Irving Concepcion
If a request help, always attend to it , in a quick polite manner
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February 2019 by Mary S.
Used this store roof materials and installation because it came with a warranty, a few years ago, should still be under the extended warranty. They do not honor the warranty but rather find external causes for shoddy work and materials. Lack customer service. Very disappointed find a local reputable roofer and save yourself a negative experience. I paid $11,700 for this job.
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October 2018 by claire c.
I just called into home depot to ask if they carry a specific plant. I told the initial person I had a question about what plants they carry & I was promptly & efficiently transferred to that department... at that point this felt like it was going to be an easy call. the plant I wanted to know about was a common dwarf norfolk pin. norfolk pines pop-up around this time every year & I know I'll be needing one this year. I asked the next person to pick up the phone if he had any norfolk pines in yet. the associate sounded like he was in a daze & had absolutely no idea what I was talking about. he told me they have pine trees and I corrected him, I need a "dwarf norfolk pine", "it's a variety of tree that is often sold around this time of year". between sentences and at this point I'm starting to notice and become distracted by the managerial screaming in the background... the associate now sounds hopelessly lost but I kinda can't blame him. I called in with the question and all the shouting has me feeling discombobulated. there's now noticeably NO conversational flow between myself and the associate... then suddenly the voice changes. it's now female and clearly the screamer. the screamer is clearly more knowledgeable, but now she's screaming at her associates on the phone and IN MY EAR! I got what information I could... but man, this woman sounds like someone's boss from hell. my ear is still ringing.
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August 2018 by Cindy P.
On Sunday (8/5/18), my dad and his friends went to Home Depot to buy supplies (specifically several pieces of wood) to fix our front porch. He went to the counter located in the lumber department to pay for the supplies where he and his friends were treated terribly by a cashier named Linda. My dad had inserted his credit card into the machine to pay and the machine kept declining his card. He told me that the cashier was giggling at him as if she was satisfied that his payment didn't go through. My dad then reached for his wallet to pay in cash but realized he had left his wallet at home in another pair of pants. Each of my dad's friends had started to go and find their wallets since they felt bad that he had left his at home and that was when, according to my dad, that Linda started looking at him and his friends as if they were trying to steal the supplies they were going to buy. Eventually, one of my dad's friends gave their credit card to the cashier and paid for everything. When my dad got home he was very upset and told me and my mother what had happened and he also called his bank to make sure that his credit card was working (which btw the bank told him that the card was totally fine but the Home Depot credit card machine in the lumber department was not working). I called the manager right away and complained to him about what had happened and he told me that he would talk to her right away. My father and his friends have decided that they will never return to this location because of what happened. For anyone who is reading my review, make sure not to go on Sunday morning and pay for your purchases with Linda - especially if you are a Latino. Better yet, I hope that you will decide to go to another Home Depot location or other home supply store to make your purchases instead.
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June 2018 by Julia L.
Hello. My name is Julia Ljubicich. I would like to just take a little bit of your time to tell you the story about Allen; the brad pit of Home Depot. Madiha (my roommate and spunky friend), my mother and I walk into home depot DESPERATE for screws and nails. Little did we know would we be in contact with home depot's finest employee. Never had I ever witnessed such a dedicated worker. As we searched endlessly for the screw that would match the missing link to our ikea bed frame (**** ikea) Allen stocked shelves. I asked my mother if we should ask for help, for we couldn't find a match to the missing screw. There he was, as I walked down the aisle of the tool section towards Allen, I imagined walking down the aisle of St. Patrick's Cathedral. "Hi we need a screw that fits this piece." Allen fit our heart. As we looked through the dozens of shapes and sizes of screws we couldn't stop staring at Allen. We then realized although we came here for screws, we left with more. Alan's absolutely tantalizing energy toyed with our emotions. As he pretended to not care about what we had to fix he helped us tremendously. Once he offered a 49$ power drill for $25 we knew something was up. As strong women we refused his offer. As Kelly Clarkson said "Hey Hey Hey, Walk away". That's exactly what we did. We walked away from this deal and a half. Even though we left with screws and no drills, we left with a full heart. Thank you, Allen.