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October 2023 by Cassandra K. (OhiChicken)
I showed up on Saturday morning hoping they could extract data from my destroyed phone but instead he offered to replace the screen and frame for ~180$ in under 20 minutes.I was completely shocked that it was so relatively cheap and fast. I handed over the phone, sat upstairs near Dave & Busters for a while on my spare phone and came down a half hour later to a completely fixed phone already half charged and ready for me to leave with.I got a brand new screen in less time than it took me to drive to the mall! Samsung S20 FE 5g Verizon screen repair in under 30 minutes.The older guy working there is extremely soft spoken and that's not a good thing considering they're in a loud mall near a food court although he was very nice, just had to lean in to hear him. Guy at the counter didn't seem to want to be there, but who does nowadays. Especially if you work in cell phone repair, no one is coming to you when they're in a good mood. I don't blame him and want to give my full 5 stars so people can know how good of an experience I personally had.Going to this place was recommended to me by the guy at the Verizon store where I sought help first.So if you need your Samsung S20 FE 5g screen repaired for 192$ tax included but you also kind of want to get coffee and Thai food at the same time, cellax is your place.Note: I'm not the person to ask if it's oem parts or not, seeing as I don't know how to figure it out nor do I care, but the phone works as good as the day I bought it, if that tells you anything.
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September 2023 by Anthony Saliva
i brought my iphone 12 pro to get the camera on the back repaired and i get home and the next day half of my socials got hacked im sure the guy found a way into my number and sold my information and messed up my stuff
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October 2022 by Jess
You can't tell a customer one price come back and say that the quality of the screen is high quality and the original price was for medium quality therefore try to charge more after it was complete...who does that
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June 2022 by Sam Pinto
Went to have my cracked screen on my Galaxy S9 replaced. Firstly, they charged me $250, which afterwards I realized I could have gotten a whole different refurbished version of this same phone for $150, so I'm already being ripped of at the start. Then once I got it back I thought it was fine at first, after about 10 minutes I realized there was a smudge under the glass that I couldn't get off so I returned and they said they'd fix it. I got it back and once again though it was fine, and about 20 minutes later (after I had left the mall completely) I realized that not only was the smudge still there, but now that I was looking at my phone on a white screen (I keep my phone in dark mode) there are WORDS AND SYMBOLS BURNED INTO THE SCREEN. THIS IS A USED SCREEN. I PAID $250 FOR A USED SCREEN THAT'S DAMAGED AND THEY WON'T FIX IT. You're better off keeping your cracked screen than going here.
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June 2022 by Twin War
He fixed the screen and then my phone wouldn’t connect to any form of internet at all. I don’t recommend going there ever
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February 2022 by Sherri Malloch
Brought my iPhone 12 in to get the crack in the back of my phone fixed and they fixed the back and broke one of mega pixels in the front so I had a dot on my screen and the guy in the mall wouldn’t fix what he caused quite ridiculous if u ask me!!! Never use this place won’t warranty there work!!!
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December 2021 by Katharina Berti
I handed them my phone to put on a screen protector and they chipped the corner of my iPhone case. The case was brand new, Orginal Apple ($50). They denied that it was there fault and claimed it had been like this before.
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April 2021 by Marisel Zaurov Orcutt
Ok. So I pay 150 without tax, to replace a screen on an Ipad 5th gen....and a few days later I notice white specs under the screen, in the way of the picture, and a few days after that, the screen starts lifting off and becoming unresponsive to touch and glitching all over the place. Ripped me off! Do not trust these people. By the way....they wanted to charge me almost $200 at first, and I had to talk them down for a looong time. It's a 5th gen Ipad that is probably not even worth the $200.
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April 2021 by Jessica Dansereau
This store has the best prices for screen repairs and more! The man at the desk is very nice and uses excellent customer service. The screen replacement took less than 15 minutes, he is very fast and so nice! 5 Stars!
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April 2021 by Anthony Durante
Great place. Have everything you need for accessories for your phone. Nice cases, chargers, pop sockets, everything! Great place in all. They even have iPhone screen repairs! Definitely recommend this place for your phone needs!
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April 2021 by Sara Trees
I highly recommend this place to everyone in need of phone repairs. The customer service is absolutely excellent and the guy behind the desk is so nice! The prices are excellent and they repaired my phone within 15 minutes!! 5 stars, I highly recommend!!
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April 2021 by Cecile Schreidah
Incredible and really fast and great quality! I’m satisfied!
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April 2021 by Jesslynn Marie
Good experience getting a screen protector put on my phone! Was super quick!
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April 2021 by Victoriana Mota
Went here to get a glass screen protector on my new phone and iPad. Great customer service.
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February 2021 by Faten Ali Alabbas
I am living in Holden,MA I came to that place to repair my IPhone, there are so good persons all staff have excellent customer services, the price in negotiable and the repair my phone on time.I recommend all to go this place.