-
February 2024 by Genesis Perez
Horrible experience. The day of my appointment they sent me a link telling me I could check in online, but when I got there, the door was locked. I tried checking in on the machine at the office, but by then they were saying I was too late. Why do they require multiple check ins if the online check in apparently doesn’t count? Makes no sense. Not to mention they had me waiting almost an hour. Never again
-
February 2024 by Christi Rosata
DO NOT GO HERE. I went in for a test and the phlebotomist sent the LabCorp lab in CA my blood for the wrong test, not what my doctor ordered! Now I have to wait another week to get my results and its a mess.
-
January 2024 by Christa H.
Rude people in there, don't go unless you expected a rude awakening. I was signing in on the pad but before me a woman was having troubling signing in and asked for help. So I thought she was finished, I started putting my info in as the girl who needed help the front deck was very rude and didn't even get up from her chair to help this woman. A different woman worker came out and asked if I "needed help" I literally just got onto the sign in pad. As I'm thinking I wasn't the one who asked....(it's the most racist place I've seen....) been here 3 times and each time was rude people. There's more to the story but I needed to take time out my life and post how I feel about this place, and give a low rating. Can't believe that's acceptable in that industry....
-
January 2024 by Maria
1 month after my bloodwork tested, still didn’t receive my result.
-
November 2023 by Cassandra G
This place is awful. It's a huge inconvenience coming here, but it's the only facility my company uses for labwork. Due to poor specimen handling, I have to return to have multiple tubes of blood drawn, when if done correctly the first time, would have been a non issue. Wouldn't recommend this place to anyone.
-
November 2023 by Bryan Carreira
I miss Susan. I have been using labcorps in Providence for my weekly urinalysis tests that are court ordered since the beginning of April and Susan used to let me come in at 08:00 when they open to give my test even though they don’t open for drug screening until 9:00. So this morning I went there to give my weekly drug test and Susan wasn’t there it was a new woman. So I get done with my paperwork and I lock all the stuff from my pockets into the lock box and I take my cup and proceed to take my urine test. Within maybe 2 minutes this woman is knocking on the door telling me that I am out of time so I stopped with more left in my bladder and I bring the cup over to the room and she tells me I don’t think this is enough so I said I can add more to that cup. And she goes no I would have to have you give me a whole new sample so I said well then you need to make that work cause I am not hanging out here while I wait to need to piss again. And I said to her if you hadn’t rushed me out of there this wouldn’t be a problem and she said I gave you 5 minutes to which I responded with no way you gave me 5 minutes. So you expect me to believe that I have been coming here once a week since April and I have never had any problems with providing enough urine in a short amount of time but all the sudden today I had some kind of issue. And what the hell am I going to do with the extra minute that I might require to provide an adequate sample. Unbelievable will be a warm day in hell before they see anymore business from me which is a shame because Susan was so nice and easy to work with.
-
August 2023 by Sofia kiendra
I don't know why people are giving BAD reviews for this facility. Lori who checked me in very, very professional and made sure everything was correct. Then drew my blood never felt it, everyone there was so friendly.. A+++ Keep up the great work and I will definitely be back... And maybe people just have a lil patience before saying you had a horrible experience..
-
July 2023 by John Saylor
Since when is giving a credit card mandatory even when covered under health insurance? I'm sorry, no way. I refused.
-
July 2023 by Trucker For life
I do not no how this facility continues yo be DOT certified they dont comply with the rulers dont do theor job right !
-
May 2023 by Robert Strycharz
Rude staff with absolutely no regard for your time. Go anywhere but here.
-
May 2023 by Richard Izzo
On April 04, 2023, I had my Urine & Blood work completed in theEddy street office in Providence. DR'S OFFICE never received results 6 days later. Suggest you look for another Lab. DR'S clerical agreed and Lab Corp is very poor on follow-up delivery.
-
April 2023 by Joe Ronan
Why don't you post the correct hours your showing open Saturday and you're not
-
February 2023 by Sue Connaughton
2/24/23: The check-in kiosk process was easy. I was called in within 2 minutes of arrival. The Technician was very personable and pleasant. All told, the entire process took a total of 11 minutes!
-
October 2022 by Maria Brown
The staff was amazing, respectful and really helpful.The installation was super clean and the process was really faster.
-
June 2022 by Hava Viera
Zero customer service, impossible to get a hold of anyone, they will just refer you to an automated telephone line with no operator. They did a fine job drawing my blood, but it's obvious the employees are burnt out.Unfriendly. If anything goes wrong, good luck getting in touch with anyone.
