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November 2023 by Nora Jean-Baptiste
Janelle Conti is a God-sent! She did an amazing job helping me get a storage room and securing it. She even took the time to show me how to use it and lock it safely. She even took the time to tell me about the surrounding areas and ensure me that it is safe. She deserves the highest raise! Just an overall great and positive experience! Will continue to always store with Life Storage!
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November 2023 by Laura Cooper
Janelle the manager was very nice and easy to deal with. Help me out with all my needs and questions and got me into a storage unit that was perfect for me. Excellent personality and very professional. Will recommend to family and friends.
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November 2023 by John Huntley
What a great facility!! Clean, organized, and safe, and Joe was excellent at getting this storage newbie up and running! If you want an economical and well-run facility to store your things...Life Storage in Providence is the place!! Thank you, Joe and Life Storage...you made this feel very easy!!
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November 2023 by Luis Alberto Hernandez
Joseph was great in helping me get my unit. The place has a great location, freight size elevators that are centrally located, and they’re receptive to letting people see units.
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October 2023 by Kylyn M.
Great experience overall!! Jhenelle was very helpful in finding the unit perfect for me. Excellent customer service from her.
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September 2023 by Paul Weathered
The manager Joe was an absolute pleasure to deal with , at the Providence RI location. He went above and beyond to assist me with renting my space. I have been a customer in the past and had the same experience. I certainly recommend using life storage especially if you have worries or concerns. My whole experience was great and knowing my belongings are secure is a relief !
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September 2023 by Adriana Johnston
This is the best storage place I've ever rented from. Jenelle, the store manager, has been such a pleasure to work with. She made the process of renting extremely easy and even walked me through several of the sizes so that I could hand pick the right unit for my needs. She always answers my questions with great detail and doesn't hesitate to call customer service immediately if I have a question she isn't 100% sure about. The building is up to date, both elevators are huge and fast, there are plenty of hefty carts, it's super clean, climate controlled and the storage prices are very reasonable! I highly recommend renting here!!
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September 2023 by Josh B
Exceptional Service Beyond ExpectationI had the absolute pleasure of interacting with the manager at this storage facility and I am thoroughly impressed by the top-notch service. Right from the beginning, their knowledge and passion for what they do was unmistakable. They are attentive, detail-oriented, and go above and beyond to ensure customer satisfaction. Their management style is unparalleled; they lead their team with efficiency and empathy, creating a welcoming and well-organized environment.The manager also demonstrates exceptional problem-solving skills, turning potential issues into streamlined processes. Their dedication to security and cleanliness guarantees that my belongings are safe and well cared for. They consistently deliver the extra mile, from their prompt responsiveness to inquiries, to the professionalism they display when handling queries and concerns.In short, if you're looking for a hassle-free storage experience handled by a trustworthy professional, this facility is your go-to choice. Five stars don't seem to do justice to the excellent service they provide. A definite recommendation from me!-Marcus
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July 2023 by Chris Mayes-Wright
Joe was super helpful getting us into a space. The facility is clean, bright and feels brand new.
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June 2023 by jan dec
Excellent experience. Always accessible, clean, indeed climate controlled. Staff was always professional, helpful, and friendly (especially Joe). The Harris Street location is very convenient. I’d highly recommend this facility to anyone.
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June 2023 by Kiara
Great customer service! Joe and Jenelle are great & up front about the entire storage process. Highly recommend!
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May 2023 by Mark Patiky
If you are searching for a superb storage facility, talk to Jenelle at LifeStorage, 345 Harris Avenue. Jenelle, who is the manager, is arguably one of the best customer service people you will encounter anywhere. Amazingly helpful, attentive and kind, she made the whole experience of selecting a storage unit fast, easy and painless. She explained every detail carefully, answered every question without hesitation and went the extra mile to ensure that we could have two adjacent units on the same floor. Her recommendations based on our needs were outstanding. Without question, Jenelle is the best! She truly deserves a sixth star.
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May 2023 by kwaku okwaning
I am very happy for Jenelle from 345 Harris ave location , help me very to get a storage room for son and she is very professional worker, know how to talk to costumer and to rent storage room very well. Thanks again Jenelle.
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April 2023 by Kira Patenaude
Joe and Jenelle were so patient and helpful with me and trying to figure out which size unit would best suit my needs. Very kind, respectful and professional. I will definitely suggest anyone who needs storage to come to Providence Life Storage. Keep up the great work?
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April 2023 by Ytossie Graves
I am a college student and recently was in a tough situation and was financially insecure. Joe, at store #8238, helped me to get an ASR where I only had to pay 50% of what was owed. I only have five days to get everything out but I believe it was well worth the price. Jenelle was also very helpful, nice, and even though it added extra work to her plate, she went through with it. Thank you so much for all your help Joe and Jenelle!
