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October 2023 by Rosa Taner
I would put a zero if I could. My daughter just had the WORST haircut of her life! It was choppy, uneven, and shapeless! The hair stylist was rough with her scalp, hit her on her head with the dryer, overheated her hair, and made her ears so red that it was painful to the touch. The salon owner was unprofessional and rude - he attempted to publicly humiliate her when she calmly expressed dissatisfaction with her haircut. Maybe he should take his own advice and go to a real "school where he can learn some manners".Services: Haircut
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October 2023 by Monica Rodgers
The stylists at Moss Salon are amazing. Yelena has a knack for color (especially blonds!) and style and always makes me feel right at home. In addition to working with you to make you feel special, they also carry many of the top brands for hair care and really take the time to educate their clients about how to manage their style and care routine. Give them a try, and don't forget to tell them I sent you!Services: Blowouts
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September 2023 by Mary Halpin
Moss Salon is one of the best salon's I have ever been to. I have been a customer of Michael's at Moss since I moved to Providence over 10 years ago. My hair has never looked better! People stop me in the street and ask me where I get my hair done, and I am happy to send them to Moss. I find them responsive and professional and I never leave disappointed. I have never needed to ask for anything to be fixed, but I know they would if I asked.Services: Haircut
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September 2023 by Susann Mark
I have been a very satisfied client of Moss for many years. My color and cuts have evolved over this time, and I rely on Tammy to recommend changes, which are always flattering and stylish.Service: Hair coloring
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July 2023 by Ed Nowak
I have been a client since Moss Salon opened. Professional in every way possible. I would rather change.my dentist than leave Moss Salon.
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May 2023 by Brucie Harvey
I’ve been coming to Moss for 20+ years—phenomenal colorists! . And the atmosphere is warm and inviting.Services: Hair coloring
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March 2023 by Michelle Devincenzo
I went here earlier today for a hair cut , I haven’t been to a salon in like 2 years because I get anxiety at them for some reason lol. Casey cut my hair perfectly and she didn’t talk my ear off either. It was a nice atmosphere and relaxing. I will 100% be returning. Also they have good prices compared to some other places i was looking into.Service: Haircut
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January 2023 by Debe Mathias
I have been going to Yelena for over 13 yrs now. I have been with her since she had been at Moss. It is a very professional atmosphere. But not too stuffy. I never have an issue finding parking. They always confirm my appointments via email. I have referred 2 other clients there as well.Services: Hairstyling
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January 2023 by Skyblue
I am giving this Hair Salon 5 stars because of the excellent service. But unfortunately, I went for a shampoo and a blow-dry with zelia, and she asked me many questions that are personal from my point of view. She might have asked with a good intention, but for me it was intrusive. Was there a need to ask me 'Where I am from?', and to tell me 'I have an accent ', well, guess what, 'everyone has an accent '. American accent is still an accent. I at least speak more than one language. 3 to be precise. Why would she care? I go to the salon to get my hair done, not to speak about my personal life. While she was friendly, it's totally unpolite and rude to tell someone they have an "accent ". I find comments about accents rude. Even if the person who comments, did not mean it that way. It's not important the way someone speaks, but what they say.
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December 2022 by Tess H.
When I first moved to Providence I was in dire need for highlights and a cut and was blessed to be assigned to Casey! She did a rockstar job w the color and cut and I've been loyal ever since. Also, the front desk ladies are stellar - so welcoming and kind and a true enhancement to the experience. Lexi in particular has been lovely! A huge smile up on arrival; Lexi compliments the overall experience and truly understands good customer service. Will continue on being a loyal customer!
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December 2022 by Jillian W.
Had the best experience at Moss Salon! Casey always gives me the best color job and I never leave disappointed! I went during the very busy holiday season and had an amazing experience with not only Casey but with the front desk girls who work there. Lexi at the front desk was so attentive and she really helped enhance my experience at the salon and was so sweet during this busy time! Can't recommend this place enough!! Thanks to Casey and Lexi for everything!
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December 2022 by Gail Giarrusso
I had a first time appointment on Saturday with Zelia. I had my roots done with a half head highlight. I couldn’t have been more pleased!! She did the perfect color on both and it was exactly what I was looking for. It is so rare to have someone get it perfect on the first appointment. HIGHLY recommend Zelia!
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December 2022 by Amy M.
I love Moss Salon. I have been a client of Casey's for over a year and she is fantastic! Kate is also wonderful. I've only had one product issue and the staff immediately went above and beyond to rectify the situation. Absolutely amazing customer service. Highly recommend!
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November 2022 by Lee Krasner
The most professional salon in every sense of the term. Experienced , tolerant, smart, responsive to clients needs.Highly recommended ; the very best.Services: Ombre hair color
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October 2022 by Pamela H.
I moved to RI 11 years ago from NY and I was apprehensive about finding a salon that would meet my expectations and standards. From day 1 I have been completely satisfied and happy with both hair color and style and the service and people have exceeded my expectations. I have curly hair which makes it hard to find someone who truly knows how to cut my hair and Lindsay is doing an exceptional job. I also have red color which is a challenge to find a colorist who does it just right and Tammy is the absolute best! I highly recommend Moss Salon and all the professionals who work there, it's a pleasure to walk in a be greeted by Kate and the rest of the team.
