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November 2023 by Kelly Valentine
The staff was amazing and accommodating and the wait was minimal
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October 2023 by Vincenza S.
Colleen McCarthy was so helpful and gave me excellent referrals on Petco vet care & the rewards that go with the program! I highly recommend you to talk to her! She really cares!
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October 2023 by Steven M.
I took my cat to Petco Wednesday I told her she was bleeding profusely she had a wound under her neck I brought her there the vet said oh it's nothing to worry about we put a little clotting powder on it and a shot of me antibiotic it sent her home with some gabapentin told me she was going to be fine just let it scab over and heal well she died a day and a half later do not bring your animal to Petco vet I told them she lost a lot of blood and I asked if she needed stitches or any other medical necessities they said no they did not tell me that I need to bring her to an emergency vet hospital all they said was bring her back in a week and now my beautiful baby girl Tabitha is gone do not bring your animals here please if you the god beautiful my cat was
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September 2023 by Angelina C.
so many dead fish and they all have diseases like ich. even if they dont look like they do, they will develop the spots soon after
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May 2023 by Rachel O.
This is a decent Petco. I get Hill's Science Diet Sensitive Stomach for my cats here, & it's at a doable price point. Sometimes they're out of or running low on other types of Science Diet. They have a large selection of canned wet food & broth too.It seems like they've put a lot of effort into this new center display for fresh, organic dog food. I wish there were some more special organic options for kitties too.
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May 2023 by Mat B.
The Vetco team really came through for us when we had an emergent, time-sensitive issue. They were patient, accommodating, and most importantly, great with our dog. Highly recommended!
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March 2023 by Janice C.
Very inconsistent service, decent groomers booked up for months, not veey clean. Also, traffic pattern has grooming clients running into store customers. Only use if you are desperate.Forgot......prices are OK if you're rich.
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March 2023 by Kerri Ugarte
We had an emergency with our cat and called our vet to get him in. I called about 15 times, no answer, no response to my voicemails. I decided to try Petco vet on North Main St, I got right through when I called, I told them what was going on with my cat, they said take him in now. When we got there, they were already expecting us, and had us go right into an exam room. A vet and 2 vet techs came in a few minutes later. They got right to work on my cat. They followed up the next day and 2 days after just making sure he was ok and if we had any questions. I am switching from my regular vet and coming here from now on! Everyone was so helpful, friendly and caring about the animals!
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December 2022 by Mel C.
Very disappointing at this location, and I will definitely not be doing any business with Petco. I scheduled an appointment for grooming my dog weeks ahead on the mobile app, and on that day, I received a call that the planned time would not be enough time for the groomer to complete the work and that the salon would close 2 hours later. The person that called asked the groomer if I could bring my dog earlier, which I was going to be flexible with, but the time wouldn't work due to work meetings. So, I asked if I could bring him 30 minutes later than they offered, and they said I needed to reschedule. This is terrible service, and if this is the case, you shouldn't allow me to make an appointment or notify me on the day that I need a different time or day. I planned way ahead because I am going away with my dog and was hoping for him to be groomed, and now, there is no way I can get him an appointment elsewhere since it is too soon. They didn't even try to make it right, which was their mistake, and showed no respect for anyone's time.
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November 2022 by Erin Lynn
Fast, communicative, and helpful!
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October 2022 by Karen M.
I walked into Petco with my puppy to get a grooming for him, and the first thing I saw was rats. EVERYWHERE. It was absolutely gross. Even worse? Some of them were dead. But I overlooked the rats because I paid good money for an appointment for my puppy, Teddy. But when Teddy got out of the 'grooming room', he literally looked like a naked mole rat. That cut was not what I asked for, nowhere near it. I want my money back, now. The whole experience was gross, sad and disappointing. Never coming back here again.
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September 2022 by alanis regaldo
Was waiting in line and a customer had walked straight in front of us and Andrew had known we were in line and allowed him to go next Im not mad just frustrated as I was in a rush and felt neglected due to him wanting to continue his conversation
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September 2022 by Lettisha K.
They have BAD CUSTOMER SERVICE for one, they claimed my dog nipped the scissors. Even though after that grooming appointment behind his ear was matted Smfh. This store is really horrible!!! Don't even send your dog for training.
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August 2022 by Manny O.
Worst place to take your puppy for a haircut. Wasssssste of money..donate it to the less fortunate better....thank me later
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July 2022 by Lani Xiv
Was waiting in line and a customer had walked straight in front of us and Andrew had known we were in line and allowed him to go next Im not mad just frustrated as I was in a rush and felt neglected due to him wanting to continue his conversation