Navigant Credit Union is known for its friendly, helpful, and knowledgeable staff who provide a warm and competent service experience. Customers praise the team’s polite and supportive approach, especially when assisting with cashiers checks for family events and completing international money transfers. The new Providence branch has been welcomed with enthusiasm, offering easy access and a welcoming environment for new account holders. Staff quickly resolve issues, such as overcharging on debit cards, and even waive fees when appropriate. Overall, Navigant’s customer service is praised for being friendly, knowledgeable, and efficient, ensuring that members feel well taken care of before and after opening an account.
