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“This is where my box is located.I have dealt with this branch for many,many years. The service is always professional. The attention to detail is awesome. Best experience with the staff.”
“I think the Postal Service industry as a whole is in a shambles... People don't respect the Pen now that everything's a click away and it's truly a shame...You couldn't pay me to put mail into the 5 mailboxes in RI.
That being said, I've lived at the same address for 8 years and the N Prov/Johnston customer service In Person, is a customer service nightmare. Don't bother asking or waiting for the Postmaster to call...He didn't but I did have to drive to Johnston to pick up my mail ~ Maybe she just enjoyed seeing my face??
I have recently begun coming to the North Station on Smith St. There's a customer service agent here who is not only great at but seems to actually like her job... Amazing!! And I fell in love with the "Tree of the Month", It's Christmas collides with the 4th of July ❤️”
“Not sure why the negative reviews exist, but everyone I interacted with here and across the street was nice, friendly, and helpful. That’s different from other USPS locations I’ve visited across the country. Shout out to Dave for being a real one!☝️”
“We visited today to mail a very important document and the clerk ( Crissy ) patiently helped us and explained everything we asked. She was very helpful and nice.”
“I have a question I'm not even sure if you can answer it I had ordered some items to which they said it was delivered but I never got it or signed for it the driver told them he left it at the post office what can I do to see if it's thee I don't have a tracking number I just have a message saying if I didn't get my packages to check with the post office.”
“I recently visited the United States Postal Service and had an outstanding experience. Not only was I able to complete multiple errands efficiently, but the service I received was exceptional.
A special shoutout to Justin, a representative who made the entire process seamless. He guided me through the passport process, ensuring I had everything I needed. Additionally, he assisted me with packaging my goods, carefully weighing them, and thoroughly explaining each step. His professionalism and patience truly stood out.
Thanks to Justin, what could have been a lengthy process was smooth and efficient, allowing me to be in and out quickly. I genuinely appreciate his assistance and am grateful for the excellent service. Highly recommend this location for anyone needing USPS services!”
“They unloaded me one day before my appointment! The little asian lady at receiving was very nice and friendly! She deserve a raise! I think she’s a shift manager or supervisor. Receiving is on the back of building on River St.
Park on street and walk inside for check in.
In and out in about 30 min!”
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“I’ve lived in the area over 20 years. And although the postal workers have changed over the years they have always remained as some of the kindest in all of the city. This continues to remain my favorite station and has a small town/neighborhood feel to it.”