RI Battery Exchange is a highly recommended business known for its helpful and friendly service. Despite being busy, the staff are always willing to assist customers with car batteries, offering helpful advice over the phone and in person. The owner is praised for being professional and honest, with many customers having trusted the business for over 30 years. The company provides great prices and quick service, often completing battery and alternator repairs within an hour. Customers appreciate the warranty options, including a year-long warranty on alternators, and often receive free testing or replacements if their batteries are under warranty. The overall experience is described as excellent, with exceptional customer service that makes customers feel valued and satisfied. RI Battery Exchange is a trusted, reliable place for car batteries and alternators, delivering quality work and honest help.