Richmond Motor Sales & Rental is a trusted local business known for its straightforward and friendly service. Customers appreciate the absence of corporate nonsense and hidden fees, making the rental process simple, easy, and affordable compared to larger companies. The staff are friendly and go above and beyond to ensure customers have a good experience, often providing quick and flexible solutions, such as delivering vehicles when needed or locating lost items like garage door openers. The fleet of vehicles is described as top-notch, clean, and well-maintained, giving customers confidence in their rentals. The business is also praised for its good customer care, with staff members keeping clients updated and ensuring they receive quality service. While some reviews mention minor issues like incorrect online hours, these do not overshadow the overall positive impression. Customers highlight that Richmond Motor Sales & Rental offers a hassle-free experience, with vehicles looking better than when received and prices that are highly competitive. Many recommend the business to friends and family, emphasizing their trust and satisfaction. Overall, Richmond Motor Sales & Rental stands out as a reliable, friendly, and affordable choice for car rentals and vehicle services in Rhode Island.
Person answering the phone is rude and has an attitude each time you call, makes you not want to rent from them.
February 2026
Hands down the best car rental experience every time! I've been renting from them for years. Fair prices, quick and easy pickup/drop off, and they're always so accommodating with last minute changes or special requests. Cars are clean, reliable, and ready to go. Zero hassle, 100% satisfaction
July 2025
I had a great experience renting a car from them would recommend for sure to anyone also plan to check out buying a car as well.
