Neptune, an Ash Hotel, is a quirky boutique hotel known for its interesting decor and great location. The hotel is close to many attractions, including Roger Williams University, RISD, Brown, and Johnson & Wales, making it a convenient choice for travelers exploring the area. The property has a cool and unique vibe, with a colorful and different interior design that guests find appealing and clean. The staff are friendly, helpful, and accommodating, with some reviews highlighting exceptional service, such as a memorable check-in experience and kindness in re-scheduling stays. Guests enjoyed visiting the speak easy, known as the Dean bar, run by a knowledgeable and friendly bartender who makes great drinks. There is also a karaoke bar for entertainment. Rooms are small but have a distinctive style. Some guests appreciated the cool design and the spaciousness of certain rooms, although comfort issues were noted, including small beds, loud air conditioning units, and small bathrooms with cramped showers. The lift to the upper floors is small and requires effort to operate, and luggage may need to be carried up stairs. Parking is available nearby but can be limited or challenging. Overall, Neptune offers a unique, vibrant experience with friendly staff, good location, and interesting amenities, making it a memorable stay despite some minor comfort issues.
First it’s a boutique hotel so it’s going to be quirky. Room was small but I expected that. No drawers to put my clothes but the decor was different and interesting. Close to everything and the staff is amazing. Check out the speak easy and the karaoke bar.
July 2025
Good location, but room and amenities are just too short compared to the price. No breakfast and little else.
July 2025
Room design and finish is cool and it is clean. Staff are nice and chill people, the place have really good vibe. And they were very kind to let me re-schedule my initial stay to a later time due to a family emergency.
