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April 2024 by N
The guys at this place are horrible. The manager is rude. I reserved a 20’ truck and it messaged me saying I checked in when I didn’t , I called them and they gave my rental to someone else I had to then reserve another one when I got there and when I was asking the manager questions he just gave me an attitude so I stopped talking. I had my dad go back and return the U-Haul same day because we got done early and the kid that he spoke with said there was an issue with the computer that my card would not be charged at all for the rental. Fast forward next day the hold that was on my card got taken out, then put back a few days later so I thought nothing of it then all of a sudden my card got whacked for $112 when I wasn’t expecting it. No one at that location will do a thing for me and all the employees are mouth zipped saying they never said there would be no charge to my card. All the kids out there smoking weed when we returned it maybe if they weren’t so high they would remember what they said. I’m never renting from U-Haul again
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March 2024 by Natalie Brito
Great job ❤️
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January 2024 by Joseph Miller
Representative George at this site was beyond excellent. All employees should emulate, replicate and duplicate his professionalism. The site is a model of efficiency in my opinion.
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January 2024 by Joseph Thomas
A little tough to get in and out of but storage prices are reasonable
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September 2023 by Keith Jones
Clean and good temperature control
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August 2023 by Matthew Bellotti
Great place to rent a van. Arthur the manger runs a tight ship and offers great service
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July 2023 by Heather Rivera
They do not take the SSI debit card I was not able to pay for my U-Haul or get storage spot there
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July 2023 by Nsi Okosi
Renting a van here went smoothly
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September 2022 by Kizzy Stevens
Jamal was very professional. He made our return quick and easy. I asked about the $20 fee for checking your own vehicle and he explained it’s only after hours and was polite
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August 2022 by Kraig Pereira
Con-men! This business location is run by the mob and they will F you over. This is the worst branch of U-haul I have ever experienced. I booked a one way truck a month in advance for a move 1.5 hours away. They call me the day before I move to tell me that they have no 1 way Trucks!!!! Completely unprofessional. Their “solution” was $50 off and I had to bring the truck back to the original location. They had one job and they failed. Complete incompetence!!!
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August 2022 by Russell, R.I.
Upon returning the Truck, we ASKED for an Inspection. Both Men denied & promised no extra charges. Upon receiving our e-mail receipt, there were extra charges. Folks, DEMAND an Inspection WHILE your THERE!! Looks like this group LOVES to charge extra for Gas!! Not right AND Corporate doesn't care either!! BAD!!
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July 2022 by David
Moved my morning reservation a 30 minute drive away and did not bother to automatically add the extra milage to the account. Got a lackluster apology and had to audacity to ask if I also wanted to move a trailer for them.
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June 2022 by Adam Renaud
I have rented from this location on numerous occasions. This was the by far the worst experience. Employee arrives 30 minutes late from opening time, was highly inappropriate with trying to crack jokes when people were stressed out because he was late. Attempted to use the app to try to help speed up the process numerous people were having major issues we're trying to do that to help. Contacted the general manager never got a return phone. Also by the time I was able to get to the desk and get the rental I even lost an hour on my rental time still have to return the truck as if I rented it at the proper time when they should have opened
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June 2022 by shannon k
Surprising location but a good place. Employee from today could not have been nicer. So helpful, professional & welcoming. Keep it up pal.
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May 2022 by Parker Lee
Matthew was real helpful with everything and easy to talk to. Only gripe I have is my card getting declined even though I had used it there and it worked earlier in the day. Solved it with an ATM, but have no clue why it declined when I had enough funds.