The Verizon store in Providence offers a wide range of services for mobile, 5G home internet, and business needs. Customers can visit the store or shop online, with options for in-store appointments, online orders, free two-day shipping, express lockers, and same-day delivery where available. Reviews highlight friendly and helpful staff, with employees like Stephen Augustine and Isaac providing excellent service. Customers appreciate the assistance in buying new phones, transferring information, and resolving issues quickly, often in just minutes. The staff is praised for their kindness, positive attitude, and willingness to help with various needs, including refunds, device troubleshooting, and charging devices. Customers for over ten years have enjoyed consistent, attentive service. Overall, the store is known for its welcoming atmosphere, efficient solutions, and strong customer support, making it a reliable choice for mobile and internet services.
I had a great experience at Verizon setting up a few new phone plans. Our associate was very kind and patient with us when trying to find the correct account information. I think her name was Yonny. Great customer service!!
May 2025
Had the most incredible salesperson help me to buy new phone and set up everything. I was there for 3hrs bc of a system problem. His name is Stephen Augustine at Verizon store in No Prov RI. He was amazing
December 2024
Great experience at this Verizon store. My phone was stolen and they helped me through finding an affordable replacement and transferring all my personal information onto a new phone.
Isaac was incredibly kind and helpful and made setting up my new phone a breeze.
