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August 2022 by Kayla B.
A friend of a friend's birth control script was declined to be filled at this location because they now take moral objection. They also no longer stock condoms or Plan B.
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December 2021 by thomas walton
It's always a friendly place and it's were I go for my one stop shop everything you need is right there
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January 2021 by Theresa Wright
Had everything I needed and more great job at the store
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October 2020 by Lynne D.
This pharmacy is terrible. I don't know what happened to the workers. The good ones are gond, maybe moves to another location. Now this N Main St location doesnt know what it means to be customer service friendly. They just don't connect with the customer and I don't think they care to resolve prescription issues or corrections when they overcharge. My family and I are leaving. No. Absolutely not going to recommend this location, ever. Where are our friendly and helpful pharmacists? Does anyone know where they went?
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June 2020 by Jodys C.
So, Walgreens has had senior hours 8-9am every Tuesday since covid. Before covid, it was the first Tuesday of the month. Ok. Ive waited for each Tuesday to get what I need. Everytime I go, Madelena won't give me the senior discount saying, I don't look like a senior or how old are you ( which is none of her business), but i end up getting the discount after much anguish. So, today being Tuesday, at 8:15am I shopped $88 worth of product expecting 20%disount for seniors. She says nothing about discontinuing every Tuesday discount. She was so happy when I asked for the discount so she could say oh we stopped that...now, its just the first tuesday of the month. She has forever been rude and I will NEVER shop at Walgreens again.. is this the type of person you want representing your store. God, i hope not.
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December 2019 by Ben B.
The Walgreens on Pitman street is the first place I went to get a prescription. I called to verify the script was ready for pickup, as my doctor told me it should be. They had no idea... I then had to reread my insurance information multiple times only to be told "your numbers are weird" and "not working". I know the card and insurance is good, I just went to the doctor that day no problem. So I offer to go to the store to show my card in person. I get there and the woman takes 30 minutes to tell me my insurance doesn't cover it. I'm not paying $300. I call my doctor and insurance and they have to call Walgreens to tell them they are wrong, it is in fact covered. They contact me after 30min-hour unable to reach Walgreens. I decide to walk back over in person (second time) . I get to the location before my insurance I'm on the phone with even connects with them. (This is insane!) another hour passes and I'm finally told that they don't have the script I need and to go to this location. All the while, the customer service was non existent and the staff were obviously incompetent and added a lot of stress to my situation. In the snow, I drive to the location they tell me has the script. Again, horrible treaMent by Walgreens staff and I wait another hour while they try and fix the previous locations mess. Another hour passes. After 3+ hours of Walgreens hell, I get the script that should have taken 15 min tops. I'm never going through this at Walgreens again, obviously they have systemic failures at their pharmacy locations. Switching to CVS.
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November 2018 by Sara W.
Unfortunately, my insurance mandates that I use Walgreens pharmacy. I want to report my interaction with the pharmacist at Walgreens, North Main Street, Providence,RI. He would not give me his name except "Alex". I was post-op, sitting in the car in severe pain, when my husband came back to the car, saying that it would be 20 minutes to fill the prescription for pain. I went into the store and asked nicely if he could please expedite the fill. He then said (with a great deal of attitude), "what do you expect me to do?! I just got this prescription!!!!" I was too floored by the attitude to respond. Afterwards, I asked for his name and he said that it was against company policy to reveal anything other than first names. I am a healthcare provider and I know that he should have expressed some degree of empathy, not with hostility. I was obviously in extremis, bleeding from my mouth, talking with difficulty, etc, not a potential addict. Selfie below taken while I waited for the prescription.
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July 2018 by Ellie B.
First of all, I tried to fill my prescriptions with online app and it was verified. I showed up at the store and they had no record of this transaction. The answer that the pharmacy staff person gave me was that it's a corporate problem, not their problem. Pharmacy staff is extremely unhelpful and quite rude. No customer service skills at all. Without getting into too many personal details I'll just say that I gladly returned my prescriptions to CVS.