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“The person behind the desk not on the phone. Was perfect and easy to have all questions answered however, how they're policies to where they can not take partial payments is a huge inconvenience for most people using the storage units.”
“Very customer first. Everyone I had to talk to was friendly, courteous, and understanding. If you ask me all rental places are basically tge same it's good to see how they separate themselves from the rest.”
“Only returned the uhaul truck so it was pretty straight forward since I checked out and did everything from the website but there was a uhaul guy there to take the car after I checked out online. Looks like they had a lot of trucks in their inventory.”
“I’ve been renting from Ryder in Warwick frequently over the past several years and I’m always pleased with the service and quality of vehicles they provide. Truck is always ready to go when I arrive and checking in is always pleasant and quick. The staff there is very professional and courteous.”
“Overall a great moving experience. As an out of state college student moving my things by myself for the first time, I was initially a little nervous, but the staff at this location was helpful and gracious. Dropping off my cargo was straightforward and efficient, and a mover coming back from a job generously helped me move everything inside, insisting on helping me even though he didn't have to. The manager even leant me a phone charger while I moved my cargo so I could call my uber and get home safe. Everyone I talked to was kind and courteous and truly went above and beyond; the staff at this location are a true testament to what quality customer service should look like.”
“5 for the staff. It wasn't always this way at this location. They shaped up their customer service. 3 maybe 2 for the Uhaul equipment. I'm driving a truck cross-country with poor to awful suspension, no cruise control, Bluetooth that only works with iPhone, and no power windows (so if you want fresh air you have to get blasted in the face because you can't reach the passenger door). First world problems? Ok but it's 2025 and this is a new truck. That stuff is baseline. Rent Uhaul for a local move, ok, but shop elsewhere for a 5-day drive. Beware Uhaul's price volatility too, blink and it changes.”
“I Have been renting trucks and storing with uhaul over the past 10 years .
The Manager Authur will go above and beyond to make sure you are satisfied. He has a great staff/crew George is also very helpful and been with the company for many years. I Give 5 star because I have never had any problems at the oxford providence location .
Justin”
“The front receptionist was very nice. They do there best to get you out of there as quickly as possible ...we all know time is money lol I definitely recommend this place to get your U-Haul needs”
“Very nice staff, they have sooooo much stuff! You can rent outdoor party and barbeque stuff, even a popcorn machine! Gotta go see all their stuff, dishes, glasses, too much to mention. The bomb! Prices? I dont know.......”
“Dropping off our vehicle was smooth, despite only one staff member being visible on site. He was behind on checking in vehicles but asked if we were okay with receiving a digital receipt later. We appreciated not having to wait to drop off the vehicle, and the digital receipt arrived about an hour later with no issues. Overall, a convenient and hassle-free experience.”
“Bought a truck from them yearsssss ago, ran well and got a fine deal. Have to say my recent experience was just as good, there isn't much to say, but when you can have a regular conversation with people it makes the experience better. Thanks again”
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“⭐️⭐️⭐️⭐️⭐️
I had a great experience at Extra Space Storage thanks to Scott. He’s very professional, personable, and friendly made the whole process smooth and stress-free. He went above and beyond to help me out, and I couldn’t have asked for better service. If you’re looking for storage, I highly recommend this location. Ask for Scott, you’ll be glad you did!”