H&R Block provides tax preparation services through knowledgeable tax professionals. Customers can set up an appointment at a local office, such as in Smithfield or Greenville, or use services like Digital Drop-Off to work from home. The offices are described as clean and safe, with deep cleaning and social distancing. Reviews highlight excellent, quick, and caring service, with specific praise for the staff's friendliness, professionalism, and helpfulness. Many customers report returning every year, trusting the professionals to handle their taxes correctly and on time. While the company's digital app is generally called great, it can be hard to use during technical difficulties. H&R Block is a for-profit company, and tax professionals follow IRS rules. Overall, reviewers give high praise and recommend the service for its reliable and professional care.
I received excellent. quick and caring service from the Greenville office. I am disabled without easy access to transportation; they made it possible for me to file & complete my taxes while hardly leaving my home for which I am most grateful!
February 2024
As long as everything works properly. This is a great app. However, when there are technical difficulties, it makes it hard to use the app.
April 2023
Michele Lombardi was friendly, professional, knowledgeable, and incredibly helpful! I would highly recommend working with her for your taxes and would highly recommend using H&R Block in general!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee