KAY Jewelers has established itself as the #1 jewelry store in America since 1916, with over 1,100 locations nationwide. This store provides a superior shopping experience, both online and in-person. Customers appreciate the friendly and knowledgeable staff who are always ready to help. Many reviews highlight employees, such as Lisa, Marcus, and Alicia, who offer assistance with a smile, making the selection of engagement rings, wedding bands, and other fine jewelry enjoyable. Shoppers commend the staff for their patience, especially when exploring various options for wedding bands and other pieces. One customer shared how Alicia not only helped find the right chain for a cherished family ring but also cleaned it for a wedding day. Another customer praised the team for providing helpful alternatives when a desired watch was too expensive, leading to a successful clearance purchase. Overall, KAY Jewelers in Smithfield is highly recommended for its excellent customer service and a wide range of beautiful jewelry offerings. Many customers express their intent to return and recommend the store to friends and family, solidifying its reputation as a go-to destination for jewelry needs.
Was very helpful and took the time to talk with me about my options
June 2026
Really great lady Laurie helped me and told be a bunch of information on my plan which I didn’t know was very helpful I recommend her to help you smile 😊
May 2026
Isa and Ava very amazing! Very helpful and knowledgeable! Will be coming back!
