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July 2023 by chloe yahontov
This bank, but most importantly this particular one, is trash. The way my account has been in the negatives for months over a fraudulent charge is ridiculous. Especially so when I BEEN filed a claim. It’s been being “reviewed” for 4 months now and when I called this institution today I was hung up on by some man and never called back. It was actually funny because i’m realizing this bank is a joke.
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April 2023 by Paul A
With no notice and no apparent reason stopped reporting bank account 2 the Credit Agencies resulted in 127 Point drop overnight in my credit score I thought the banks was supposed to be working for us their customers have had open online chat for more than 5 hours with no response have yet to find a way to talk to a human being on their 800 number 0 customer service
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April 2023 by Liz Hassinger
My debit card has been cancelled twice in two weeks! Meanwhile, over $1200 of fraud has occurred, and even though I reported it right away, while charges were in pending status they allowed for all of the money to be removed from my account!And now every single phone number (800# and local#’s) are not taking any calls!
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April 2023 by Honest Reviews
Would give them zero stars if possible. Worst citizens branch in Rhode island. Held me up and gave me the third degree over a $1500 deposit. They don't like money here so I'll take it elsewhere. Many customers have had similar instances read in the reviews. Horrible rude tellers
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April 2023 by Tripp Messinger
Great service!
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April 2022 by A
Broken atm
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April 2022 by Kimberly Smith
I really don't know how this place has 4 stars!!! One teller and no drive through. They want you to use online banking but a place of business don't have a choice. I can only be out of the office for a half hour and I have been in line now for about half hour already because the teller is checking her money cause the customer she has may or may not given her the correct amount and now it's even a longer wait!! They are joke. Do better citizens!!!
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April 2022 by Kevin Nelle
The place is never open during the hours that most people are off. Also they charge a ton of money in transaction fees.
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April 2017 by Arash Bigdeli
Don't go near them, customer service nonexistent, online banking "stone age" level.