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December 2023 by olivia m
What a lovely place! I recently went to Green Line and was helped by Anasia, who was the most helpful and sweetest person I’ve had the pleasure of speaking to at any ice cream place in town. The ice cream was amazing, but my server was so kind it made the ice cream even better. I hope to see her again soon!?
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December 2023 by Doreen Walker
Disappointed, tried to help a friend get a prescription he couldn't afford, first spent 20 min in there trying to straighten it out, they gave me the amount that was going to be charged to my account because they had to deliver it. THEN, when they delivered it they charged my account 9.00 more dollars, not a good practice!!!
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November 2023 by Lars Mohlin
Local Gem! Tried the waffle weekend special. It was delicious. Highly recommended. Do your self a favor and have your weekend breakfast here!
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November 2023 by Roger Ashley
I transferred to Greenline Apothacary because I want to support ‘an independent pharmacy. They have created a wonderful space and have very convenient parking. As a former ‘soda jerk’ I appreciate the soda fountain and atmosphere. It does seem, unfortunately, that they definitely do not support the customer experience.There are usually between eight and ten employees behind the pharmacy counter. Seldom is there more than one dealing with customers, even when the line is four to five long. When I occasionally present at the counter as the only one, I have rarely been acknowledged with any promptness.( when it has happened—- usually one of the youngest ‘?trainees’ I have tendered praise and appreciation)Even an acknowledgment that ‘I see you and will get to you as soon as I am free’ would be welcome.I know they could greatly improve the customer experience with little effort.Am hopeful this will happen.
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November 2023 by Nancy Iacono
I am giving this 5 star review to the young boy who got me my coffee ice-cream today. I went in to get a prescription and I was not in a great mood. This young boy who looked about 13 waited on 5 people, did tricks with flipping things, and showed incredible kindness that I felt like there may be hope again !oman
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October 2023 by Hanako
Ever wonder what a soda jerk is? Well, come here to find out! Home made soda and ice cream for everyone! The ice cream is so rich, and the milkshakes are so creamy you'd think you'd stepped back into another time before producers started putting air and carrageen and other fillers into their 'frozen dairy dessert.' Come get the real deal here!
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September 2023 by Robert Alberga
I was very impressed with the professionalism that was exzemplified.Megan called me and explained everything to the “T”. She is an asset to your company. The driver did the instructions perfectly.
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August 2023 by Agalag M.
Fantastic service. I had the pleasure of speaking with Megan on Tuesday, and I had my pre op meds delivered the very next day! Megan was warm, efficient and a joy to deal with. I would get all my meds from them if I lived closer. Bravo, Green Line, and Megan!
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August 2023 by Sharon M
This was our first trip to Green Line Apothecary. We had the pleasure of having Ella as our server. She was very pleasant and informative. We learned the history of Green Apothecary while she artistically created our hot fudge sundaes. We will be back!
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August 2023 by Phyllis Kurzer
Gotta give a shout out here to an employee at Green Line Apothecary in Wakefield that went above and beyond her job description. Being in the midst of transitioning from private insurance to Medicare has been a frustrating and confusing time figuring out how to continue with the prescriptions I was on. Meagan spent almost a half hour on the phone with me to insure that I got all of my subscriptions filled, and let me know what the co-pays for each would now be. Iin doing so, she researched each prescription to ensure I received the lowest cost alternatives. I am beyond grateful to her patience and diligence. This is a woman who truly cares about her customer’s well being. Bravo Meagan ~ your efforts are very much appreciated!
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May 2023 by Allison Kosiorek
The pharmacy charged me twice for a medication i just picked up last week. When i called to ask for a refund for the double charge, the woman i spoke with all but called me a liar and refused to do anything about it even though I had proof of the double charge on my credit card statement!So much for customer service with small business here. I will NEVER support this company again!
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May 2023 by Allison K.
I was double charged for my medication. When this showed up on my credit card statemeant I called to request a refund. The person I spoke with all but called me a liar and refused to do anything. Meds are not cheap, and not everyone can afford to pay double! This was some of the most terriblue customer service i have ever experienced in my life. I will never be returning.
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April 2023 by Jamie Murdock
Even with a lunchtime line, my wait to get scripts filled today was shorter than expected. There was a lot of staff on hand during lunch, including the owner.What made my wait really fun was sitting at the soda fountain next to a family and another woman who ordered a frappe (as they call it in Massachusetts). I met Rachael who served me their mint chip ice cream and knew the history about the vintage equipment their, including ice cream freezers being lowered in the late 1930s to make it easier for women to reach while the men fought in the war. Learning why a milk shake is also called a cabinet was fun, and I am not telling! Rachael was a delight!
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April 2023 by Emily Caldarelli
We enjoy coming to Greenline and sitting at the counter to some ice cream. Michelle was so polite and patient when my three year old ordered her ice cream. Their seasonal mint chip flavor was a hit! The ambience also can’t be beat.
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April 2023 by Mare C
I wish I could give them a good review but their pharmacy is a gigantic mess. You order/request meds and have to text or call again to actually get the meds. They don't seem to have a plan to fix it except for telling people that texting, auto phone with rx#, web based auto fill don't work and you should call a week before needed to get scripts filled. Why offer all those options especially since they are chronically understaffed like everywhere else. Not everyone that answers the phone knows this and will give you whatever info to appease you. When you do call for scripts you wait and then some are pretty rude. They base the refill date on previous refills that were already a few days late so you have less leeway before you run out before getting the next refill because they keep filling them late. They need to decide what they are going to be until things change, get everyone on the same page and offer fewer options so limited staff can be used effectively. Right now they are doing pharmacy very badly. Maybe they just need to be able cream parlor I hope they figure it out.