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August 2023 by Thomas Palombo
RICU is the best financial institution in our State. (Note: FDIC banks are great for CDs and money markets.) We older folks remember that the Credit Union opened several days after the 1991 banking crisis; while other credit unions went belly up, and screwed depositors out of lots of money!In terms of rates, policies and customer service, they are simply the best for credit cards, loans, checking and everyday banking.As to Kingston Branch, Nancy the manager, Lisa the assistant manager and all of the staff are competent, hardworking and nice people. With all due respect, people who leave a one-star review without any narrative or context should be read with a large grain of salt!
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December 2022 by John Smith
On two separate occasions the teller miscounted my money multiple times and gave me attitude when I had the correct amount. The staff is cold and impersonal except for the younger teller. I am never coming back.
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May 2022 by lorraine cheli
Personable, helpful staff. Truly a pleasure doing business!
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January 2022 by P-t
Best customer service ever! Been with this bank at the Kingston’s branch-over 10 years Always positive great girls!
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May 2021 by Sandy D
Small branch and friendly and helpful staff. I have been using the Kingston branch for decades and never had any issues.
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April 2018 by Brooke H.
This is the worst credit union I have ever been to. The costumer service is awful and they do not accommodate people with shared branch banking. Do not recommend, choose a different provider
