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August 2024 by Roberto Zamora
Great service. Great prices
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May 2024 by carlos caldas
Great speeds at a reasonable price. Haven't ever had issues with them.
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March 2024 by Zack Hartmann
I've had exceptional service from i3 for the past 20 years. Much less lag than Cox, and the service hardly ever has outages.
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January 2024 by Brett McCarthy
Absolute JUNK product. Service goes down at least 3-4 times a month so if you work from home, good luck staying connected! Never had this amount of outages with Cox so paying the extra $25 a month for them is well worth your money. Back to them I go, stay far away from this bottom tier service.
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September 2023 by Thomas Mangiaratti
I had a problem where my wifi would intermittently cut for a minute or so and then would come back on... I called for service and was surprised that I was able to talk to a human operator immediately with out going through a long menu of phone options,. The service technician came when scheduled and was very courteous and professional... as it turned about a week later out the problem continued to happen and I called. They sent out the service tech..he was apologetic that it was not fixed the first time and and he replaced every component from the wire from the pole to the modem and wifi booster pods...The problem is now fixed and the speed is very fast. I would never have gotten this service from Cox and I am happy that my monthly rate is set for 3 yrs.
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September 2023 by Louis Giusti
Great service
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September 2023 by Mimi Meem
Best local internet for the price.
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September 2023 by Brendan Barry
I3 is a local monopoly not good for the consumer
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September 2023 by Brendan Murray
Great service both on the phone and in person!
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August 2023 by Barbara LePage
I just have to say I have had the BEST service with the employees these past 2 days. After speaking with the tech I couldn't I discovered that I needed a new box. Then everything else was able to handle over the phone. Great service and they were very pleasant! Thank you!
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February 2023 by Charlie Holden
I've been a customer for years, don't bother using their service if you want to game during the day because you will get horrible lag spikes. It seems that they throttle the speeds during business hours or something because it never happens at night. My friend is a costumer who experiences the same thing. And if you want a technician to look at it, they will charge you
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January 2023 by Peter Nunes
Service is ok but they turned off my internet in the middle of my work day because i had missed a payment. No phone call or notice that it was being turned off. When I called to resolve I asked if this ever happens again if I could receive a phone call prior to shut off so I can immediately resolve the issue. The rep scoffed, condescendingly told me I receive a bill every month and said they have 7000 customers. My electric and water would not be shut off without notice. A lot of people work from home these days making internet much more of a necessity.
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November 2022 by Kathryn Langlois (bugscrap)
Absolutely love i3. Affordable prices for their internet speeds. Had them for three years and I am so sad they do not serve where I am moving next! Every customer service interaction has been extremely pleasant as well.
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November 2022 by Jeffrey Hastings
Just started my I3 relationship today. Victoria and the receptionist lady were both very nice. There was no hard sell, and I was made to feel like a person rather than a number. ?
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September 2022 by Alex Schubert
Good provider, never had an issue
