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March 2024 by Angel Delfin
He disappeared and so is my sansui 9090db??????
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March 2024 by Jacqueline Robinson
Never in my life has this happened to me he high jacked my TV and won't call me back but has my money, I never thought to look him up until he wouldn't return my calls he ruined my holidays, he probably takes the good parts to sell them, I have my TV ID. And everything so I know my TV, all his phones are off he supposed to be on Warwick ave in Cranston as abbey repair what a jerk
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October 2023 by Hal Landen
I bought a VCR/DVD combo from Jack's TV and Hifi in Providence. I later discovered this machine was a real pain to use. I own 6 very similar machines so I know how they should work. I called wanting a refund, but Jack says no. However it does not say this on his invoice. He said there is a sign in the store. I saw no sign and he did not say anything. I cannot recommend this store.
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September 2023 by Arthur Sloanan Doyle
EDIT: he knows exactly who I am & he knows exactly what I'm talking about. The exact TV. I doubt he repairs crt's so regularly he can't remember a 7" Panasonic. This was written the day it was picked up.Brought in a crt for repairs. Offered to show the guy what was wrong instead he said just describe it & I'll fix it. Took months longer than originally & this was after getting the board he said he needed. At one point he told me it would be done by the start of the next week from my call & when I called to ask about it he flew off into a rage at me over the phone calling me a liar & that he'll call me when it's done. A month goes by & I get the call back saying it's ready, pay for labor, test it, & it has the exact same issue. He didn't do anything to fix it.
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July 2023 by scott auxier
If the board for my TV is unavailable where's my $70 that I gave you for the part
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May 2023 by Chris
I saw some bad reviews, but couldn't find electronics repairmen, so I tested him first. I'm a record collector and have lots of various machines I need fixed. I brought a large boombox that wasn't broke to him. He called me back in two days and said "no problem found". $30 basic fee. Seems honest and skilled.
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March 2023 by Peter S.
I contacted Jacks TV on Feb 6th, 2023, his tech checked out my tv and said I needed a part. While his tech was at my house Italked to Jack over the phone, I ordered the part with a credit card, through Jack for $325, plus $85 cash for the tech. I have talked to him twice and got his answering machine twice. He did tell me,one time I talked to him,that the part was in the mail and the post office is slow,(his exact words). I did ask him to cancel the order, he said he could not do that as it was already ordered. It has been 47 days,(it's now March 24th) and he has still not contacted me. At this point I refuse to call , and do not want to deal with him. I filed a complaint with the credit card company, and the RI AG Office. This company is the most unethical ,I've ever dealt with.
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March 2023 by Daisy Cortellesso
I dropped my TV off back in May 2022. Needed the led lights replaced. Paid $100 deposit and was told it'd be done in couple of weeks. Couple weeks go by and no call. I called and was told parts are taking awhile to come in. It would be another couple of weeks. Fast forward to end of July. Still no call. Again I call and was told parts still didn't come in. Fast forward to Septmeber still no call and was told the same thing yet again. Fast forward to end of January I call and he didn't remember me and couldn't find my name in his system. Thankfully I saved the deposit slip and gave him invoice number. He said the tv was there. I said I wanted to pick it up as it was when I dropped it off. My wife went by couple days later to pick up and miraculously it was "fixed". Charged another $130. Took tv home and all along the edges there's dark shadows. Something that wasn't there before. You could even see the guys fingerprints inside the screen. I called and he said to drop it back off and he'd take a look. I decided not to after reading most of his reviews and not wanting to wait almost another year to fix the problem. Needless to say money wasted and I wouldn't recommend bringing your TV here. I did take it to another guy and he said whoever did the work did a hack job and I was over charged. Lesson learned. Read reviews before going places.
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February 2023 by Daisy C.
I dropped my TV off back in May 2022. Needed the led lights replaced. Paid $100 deposit and was told it'd be done in couple of weeks. Couple weeks go by and no call. I called and was told parts are taking awhile to come in. It would be another couple of weeks. Fast forward to end of July. Still no call. Again I call and was told parts still didn't come in. Fast forward to Septmeber still no call and was told the same thing yet again. Fast forward to end of January I call and he didn't remember me and couldn't find my name in his system. Thankfully I saved the deposit slip and gave him invoice number. He said the tv was there. I said I wanted to pick it up as it was when I dropped it off. My wife went by couple days later to pick up and miraculously it was "fixed". Charged another $130. Took tv home and all along the edges there's dark shadows. Something that wasn't there before. You could even see the guys fingerprints inside the screen. I called and he said to drop it back off and he'd take a look. I decided not to after reading most of his reviews and not wanting to wait almost another year to fix the problem. Needless to say money wasted and I wouldn't recommend bringing your TV here. I did take it to another guy and he said whoever did the work did a hack job and I was over charged. Lesson learned. Read reviews before going places.
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February 2023 by David P.
I am a disabled, veteran I dropped off the stereo to be repaired in the beginning of November so I would have it for Christmas and New Year's. Today's date is February 20, 2023 almost 4 months now and he still has to look at it. I've been into a shop and noticed that there's a lot of TVs and other equipment that have been repaired but not mine. I keep getting the runaround when I called him a couple times he said I was harassing him, I don't think it's harassing him if you've called him five times in four months because you're concerned about your equipment. I believe this man to be a liar and a thief. Beware.
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May 2022 by Isabel Washington
I originally scheduled an appointment last Monday nobody showed up. I scheduled for Wednesday someone called and rescheduled it for Friday. Today is friday and nobody showed up. Horrible service. Im going to use a different company and you should too.IM ADDING TO MY POST BECAUSE I SEEN THE COMPANY RESPONDED AND LIED…THEY DID STATE THAT THEY DO HOME SERVICE BECAUSE THAT IS THE REASON WHY I GAVE YOU MAY ADDRESS AND THEN YOU GAVE ME A TIME FRAME OF WHEN A TECHNICIAN WILL BE THERE SMHDONT LIE TO MAKE YOURSELF LOOK GOOD
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May 2022 by B
Family owned business with experience. Honest appraisal of repairs needed with a professional politeness. Repairs guaranteed for a year.Also sells refurbished merchandise.Highly recommended.
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April 2022 by Matthew Shackleton
Do NOT go here!! As soon as you walk in you will notice the wall and front desk is covered in Pro-Trump hats and signs. F U Biden stuff all over. What kind of business puts their political views on display?! We aren’t going there for your ignorant political commentary we are going for a service! I went for a job interview….looked at the unprofessional nature of the “store” and turned away! Beyond inappropriate and unprofessional! I thankfully never had the opportunity to do business with this man who clearly has no idea how to run a business. Good idea to alienate an entire group of customers! That will make you lots of money! Talk about brainwashed! Oh and FYI A+ BBB accredited?!! Look at the BBB website it specifically says it is not BBB accredited! He is clearly a scam artist. Just look at the reviews from actual customers.
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March 2022 by Allan M.
I am so sorry that I didn't check these reviews before doing business with this bum. My story is the same as many others. I dropped off my tv and for the 6 months he had it nothing was done. He had money from my credit card for parts so he had me over a barrel. I would call and stop by and he would always reassure me he would call me but never did. But always offered to sell me one of the used sets in the store. After my experience I suspect how he gets them. He finally gave me my set back but admitted parts were missing because he had them fixed and paid for them, but my mounting block was missing too. This guy is a scoundrel and should be run out of business. Again DO NOT USE HIM HE'S A SCAM ARTIST
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January 2022 by Chris H.
I left a not so good review recently because of some issues so in fairness to Jack I have to say that he did refund money that I felt was owed me...
