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July 2025 by James Thomas
Vampires.
They will hit you with extra fees and charges out of nowhere and with no warning. They have NO STAFF at this location during STAFFED HOURS (1-4 and 5-9). You can't cancel on the website, you can't cancel in the app, you can't cancel by phone (they don't pick up or return calls), and you can't cancel in person. You have to send it by mail. In 2025. Oh, and they auto-renew without telling you.
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June 2025 by Aida Cook
Mike was so helpful! I live out of town but visit periodically for family stuff, and he got me all set up over the phone with an account and helped me purchase day passes for my trip. I was able keep doing my daily workout during a stressful trip thanks to Mike's help. Plus the place has everything you need and it's in good shape. I'll be in touch during my next visit; thank you!
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June 2025 by Paul
My keyfob didn't work. No one their to help because they work 3 hr shifts one in the morning and one in the evening. I called headquarters they said I was still registered in the system someone would call me to help solve the problem. Still waiting. Place is a joke
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April 2025 by Odanis Fernandez
GYMS come a long way in a shirt the time the owners are definitely trying to make it better
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July 2024 by krystal meninno
Not 24 hrs. What a waste of money. Gym somewhere else
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May 2024 by Nick Campano
This is a scam, DO NOT get a membership here. I have requested a cancellation 3 times and every single time I was assured it was cancelled, I was billed again. Your money WILL he stolen and management (the worst I’ve seen) will NOT help you. I now have to take time out of my day to contact my lawyer for legal action regarding this poor excuse of a gym. Stay far away from this place.
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January 2024 by Robert B. Foster
I am the new Fitness Director of this Location. I do apologize to anyone that had an unpleasant experience in the past. I can assure you now that we have expanded staffed hours, every inch of the facility has been cleaned, and we've added group fitness classes, personal training, and an assigned coach for all members! We have a great vibe within the club :-)
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July 2023 by Cody DeLeo
Was at the gym the other night, working out. Only to find the owner putting his hands on minors in the gym to kick them out. I guess he asked them to leave, but under no circumstances should anyone put their hands on anyone, especially minors. I will be canceling my membership asap. I would not recommend this gym.
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July 2023 by Addison Carty
We got day passes to go to the gym when we arrived there was no employees working and we asked a guy to let us in which he did. An hour and a half into our workout the owner of the gym walks in and starts screaming at us saying that we’ve been there before and broke in (This was our first time there) As we’re walking out because he told us to get out he grabs my friend by his neck and pulls him out the door and assaults him. We call the cops and he tells them that we broke in and that we’ve done it before. Do not go to this gym the equipment sucks too.
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June 2023 by Jennifer L
Avoid this place at all costs. I cancelled my month to month membership in March and they have continued to bill me since then. Their cancellation process is a joke - I came in person and they had me write out a statement on a blank piece of printer paper. Said I was all set - but it's incredibly convenient that now there's "no record" of my cancellation. Every time I called I was told they would look into it, no one ever did. I eventually had to go through the national parent company to cancel but not before being out $200 from this scam gym.
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June 2023 by Lindsay Tlumacki
I seriously hope anyone interested in joining this gym reads the Yelp, google, and FB reviews first. This gym is a complete scam and the owner is a scumbag. I have never experienced so much difficulty in cancelling a gym membership before. I have called, emailed, and SIGNED A LETTER but they still proceed to bill me, even though I have also fulfilled my 2 year contract. Beware, they force auto renew on you and do not honor your term date. I have, like many others, had to put in complaints to the BBB and RI Attorney General. Such a headache over a ridiculous thing. The gym itself is also disgusting and most of the equipment stays out of order for months on end. And, it’s tiny with only one squat rack. Just stay away, worst gym experience I’ve ever had.
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June 2023 by Briana Troia
It seems like everything I wanted to say about this scam of a gym has been said. The place is absolutely disgusting, smells horrible, and the toilets are covered in feces. Good luck ever trying to get your money back, they have charged us every month since we canceled and dropped of the fob in April. Save your money and your decency and workout literally anywhere else.
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June 2023 by Michael Cox
Is it possible to give this place less than one star? Despite my contract being up in May of this year, the overweight and disheveled owner of this gym (unprofessional in itself) insists on continuing to try to charge my account for continued membership fees. It seems that he fails to understand some of the basics of contract law (or the English language for that matter). However, after reading some of the other reviews that have been posted about this guy, his current behavior seems to be consistent with the unethical way that he seems to want to operate his business. And to the owner (if he decides to read this), we do not want to hear about your fake hockey ring when we're trying to sign up for a membership. Keep it professional and please show up for appointments when you make them! And please stop trying to blame your missed appointments on the people that work for you...
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June 2023 by Lindsay T.
Complete scam. Beware signing any contract with this place. Even after fulfilling a 2 year obligation, they make it impossible to cancel. I have emailed, called, and signed a letter and they STILL CHARGE ME. Literally stealing money from me and will not refund me. I have had to report to the BBB since the owner is the most unreasonable person and acts like I haven't followed their procedure. The place is also disgusting and machines are often broken. Out of their only four treadmills, one was out of order forever. Just save yourself a major headache and do not go here. If anyone knows how to get this scumbag owner to stop charging, please let me know.
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June 2023 by Michael C.
Where to start with this lovely establishment. I'm not the type of person would normally write a review for a business, but my dealings with the chubby and seemingly aloof owner have really given me no choice. My contract with this place ended on 5/2/23, which the owner and I both acknowledged. Very clear cut, with no grey area...however, the owner (who looks like he should be working at Dunkin Donuts, instead of a gym) seems to think that your contract should be renewed on an evergreen basis, despite there being no basis for doing so. After pushing back several times on this guy, he pulled his typical disappearing act (reference the other valid reviews on yelp). So I informed him that legal action would be taken against him and his establishment if he were to continue with his fraudulent thefts from my account. Therefore, I would STRONGLY, STRONGLY, STRONGLY advise anyone whose thinking about joining this gym to reconsider with other options!
