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December 2025 by charlie rec
The worst car buying experience ever!
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December 2025 by kevin dohoney
Mr. Calise and Chandler were very professional and thorough in the whole transaction from start to finish. I would recommend these to professionals to friends
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December 2025 by Richard Villanova
Bobby calise was great my 2 nd rogue off him he the best very professional ill do business again with Bob for sure
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December 2025 by Donna Jennings
Bobby Calise was our salesman who was so professional yet also friendly, positve, and informative during a time when buying a car can be stressful. He helped us make decisions after we went on a test drive and offered his expertise.
It was a wonderful experience and Bobby has been conveniently available to answer questions after the sale. I would not hesitate to recommend him to anyone interested in purchasing a new car from Balise.
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December 2025 by Greg Inman
had a great experience purchasing my new car. bobby and chandler were fun to work with and i love my new sentra!
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December 2025 by Amanda Bartley
Terrence, Mike and the whole team are great. Efficient and great communication. Makes the car buying process easy
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November 2025 by Jose Brador
My wife and I chose Balise Nissan over several closer dealerships because we believed their reputation reflected a higher standard of professionalism. Unfortunately, what we experienced, particularly from management, revealed a very different culture.
A simple miscommunication about a loaner vehicle led us to drive nearly two hours only to leave without transportation. Frustrating, but ultimately fixable. What was not fixable was the conduct of manager Michael Hartley, whose behavior was so dismissive and confrontational that it left both of us genuinely stunned.
From the moment he shook my hand, he made it clear he had no interest in listening, assisting, or even acknowledging our concerns. His tone was sharp, his demeanor was hostile, and the way he spoke to my wife was, without exaggeration, demeaning. I thank God that He gave me the self control to not escalate the situation because it could’ve gone from bad to worse quickly. It was the kind of interaction that stays with you, not because of what was said, but because of how deliberately disrespectful it felt.
To their credit, Chandler and Mahmoud treated us with professionalism and courtesy. But leadership defines culture, and what we encountered from management reflects an alarming gap between the reputation Balise advertises and the reality customers may encounter.
Respect should be the bare minimum in any business transaction. Leaving this dealership feeling diminished is deeply disappointing and something we will not forget.
We attempted to resolve this matter privately by reaching out to the Balise group directly, hoping to handle the situation internally and constructively. Months have passed without a single response. That silence speaks volumes. It has also become clear that customer concerns, even those involving managerial misconduct, are not taken seriously at the corporate level.
If leadership at the corporate level cannot acknowledge or address a situation this serious, then the presence of someone like Mr. Hartley in a management role becomes sadly predictable and makes perfect sense.
This review is not about whether someone should or shouldn’t buy a vehicle at this dealership; as I mentioned, both our salesperson and F&I Manager treated us with respect. But as someone who has been in leadership before, I believe leaders must be held to a higher standard and they must set a higher standard, as well.
We’re all entitled to have bad days, but no one is entitled to engage in reprehensible behavior. And as a brand, Balise should not be able to look past or defend this kind of conduct; doing so risks sending the message that this behavior is aligned with their values, which would be deeply concerning.
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November 2025 by Dawn Mancusi
Great Employees !!!!! Professional, knowledgeable, and friendly. They go above and beyond. Very good at their job !!!! Highly recommend to go see Bob Calise in Sales if you're looking for a new or used vehicle. He'll give you a great deal !!!! Tell him Dawn Sent you !!!!! And any Service needs see Robert !!!!! Great people all around !!!! I highly recommend checking them out. I am a very satisfied customer !!!!!
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November 2025 by Hannah Lamoureux
Terrence Allen was amazing! So knowledgeable, he made us confident in our car buying decisions.
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November 2025 by Matthew Brander
Everything went smooth on new 2025 Nissan Pathfinder vehicle purchase. The team at Balise worked with me to get a deal done. So far so good.
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November 2025 by Chuck Entwistle
Terrence was a pleasure to deal with and very customer oriented. Highly recommend seeing him if you’re looking to buy a vehicle from Balise Nissan
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November 2025 by Big Joe
Great customer service and the parts department was very knowledgeable and helpful and gave me exactly what I needed
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November 2025 by Teresa Pires
Great experience, everyone was really nice and very helpful with all my questions and concerns.Terrance was the salesman who helped me , he was great!! Very knowledgeable and helpful went above and beyond his way to make sure we left satisfied. From tge minute we enter Balise Nissan they made us feel at home. Will definitely go back when I need another vehicle.
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October 2025 by Michael Foley
Bobby Calise and the rest of the team worked hard to meet my needs and provide great customer service.
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October 2025 by Sandy Furtado
Bobby did a great job meeting my needs.
