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March 2025 by Jim Marsella
If I could go zero stars I would. No teller service, terrible ATM that's always broken. Why this branch is even open is beyond me.
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December 2024 by Ulas Sonmez
Please update this. There are two atms only. Not a branch!!
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September 2023 by Robert turbitt
Your bank sucks. No teller service and always problems with your ATM. On 8/26/23 I called at 2:13 pm and I was told that the ATM was broken. I said I wanted teller service not an ATM. I was told there is no teller service at this branch. Not sure if this is true or not. The only other time I attempted to use this branch the tellers told customers they could not take deposits. We had to make cash deposits at the ATM. Of course there was a long line and the woman using the ATM was having issues. The machine locked up. You might as well close this branch because it is hurting your brand. The employees suck and paying them is a waste of money.
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July 2023 by Thomas Ricci
No service, just a single atm that cannot even be used for deposits half the time because it's poorly managed. Just avoid citizens bank at all costs. Lazy and predatory business.
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July 2023 by Amanda Cekala
No teller,no service, unless you use atm and can’t do deposits unless it’s exact dollar because it’s done through atm and you can’t put change in their inconvenience. This place has gone down hill.
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May 2023 by Alex Bowden
They are forcing you to use their one Atm I deposit way over 100 individual bills from work and the atm takes 30 bills at a time. I’m not sitting there taking up the use of their one atm. It’s horrible and when I stressed I want to use a teller I was given attitude saying “well this is how it’s going to be”
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April 2023 by Louie Stravato
The tellers and supervisors here are absolutely amazing! They are very helpful and attentive to your questions and needs.
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April 2023 by Mona Forcier
I want so say a huge thank you to the very nice people at this branch. First off they are the only ones that answered the phone. I called both branches on West Shore Road and neither answered their phones. I had a small tote full of wrapped pennies and they said as long as they're wrapped we will take them. First person to great me was Rob, didn't catch the names of the other men but they are all so nice. I shopped while they did their thing. A lady handed me my money and it was all great! Shout out to the man that helped me outside to put the pennies in the cart ?
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February 2023 by Dottie M.T. Joyal
Open until 5pm!
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May 2022 by Sue Barber
Went above and beyond to help me thank you ?
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September 2021 by Palmer Piekarski
Why are you guys allowing people to steal money from my girlfriend and then do nothing about it?
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August 2021 by Jay2
Quick,easy, no wait...staff is friendly and helpful and asks if there is Anything Else that they can do for you ?(besides my Deposit and cashing a check)....or if any of their "Products" that might be of Interest or Useful towards my Financial Planning ...( based on my identification showing my "Senior status"..good observation!)First time ⏲ EVER, that I've been Offered "Help " regarding my Financial Goals,From a Teller..doing an Excellent job promoting their Bank.Refreshing!✅ Great Way to Do Business!! Will Be contacting because of their efforts....!!
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August 2019 by Frank Morgan
This location is the only Citizens branch I loath going to. Turnover is rediculous. Any time I go in its new faces. On my most recent trip 2 of the 3 bankers were with customers. The third was on his phone and I could see him looking out the corner of his eye at me. Another banker looked up and told him he needs to take care of me. He was very slow and acted like he didn'tnt want to be there. All I needed to do is take some money out to pay my rent. I asked for $700. The receipt he printed said $700 but he only gave me $300. When I pointed it out he just said "oh". He gave me the rest with no apologies. It almost seemed like he just wanted me out of there so he could go home.
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July 2019 by jgroff100
Waited in line while 2 out of 3 employees took personal phone calls and had the attitude that the line was an inconvenience
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February 2019 by Gel's Kitchen
I don't ever leave bad reviews but they messed up everything on me by closing out my accounts, because I deposited to much cash. Maybe if everyone changed the bracket I was in like they said I wouldn't be going through hell with this for the past month plus. No one has answers or can help.