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December 2025 by Heather Taylor
FILED FCC COMPLAINT AN THEY LIED TO THE FCC
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December 2025 by Doddie Golato
A gentleman named Ratha was extreme helpful, knowledgeable and polite. So very helpful and kind.
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November 2025 by R Wheeler
Ok, more than 40 years I've reached my limit. My bill creeped up so much from 234 to 278 with only basic cable in 4 months that I have finally said Goodbye. This company has no loyalty for their customers. Don't let them fool you.
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November 2025 by William Phelps
39 minutes of watching them fumble around trying to fix a cell phone and then giving up and sending me to Best Buy Geek Squad.
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September 2025 by Helen Griffiths
Friendly staff
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September 2025 by Nicole Wlock
This provider is horrible, it will just randomly go out every couple of days and it is not reliable at all.
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August 2025 by Larry and Sergio's autoservice
Great customer service was very professional and friendly
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August 2025 by jason gonsalves
In and out
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July 2025 by Kerri Mears
Great customer service, efficient and friendly, thank you Charles C
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July 2025 by Christina Nelms
Andrew was very nice and willing to answer all questions. Definitely recommend asking for him.
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July 2025 by Luz Pagan
Great service by Christopher & ASM Peter. They were really very patient when I needed it.
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June 2025 by Danny Boucher
So the first time I went in there to pick up my modem the I got the worst modem the worst plan just made me feel bad
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May 2025 by Valhalla Phoenix
I have been with this company for more than 20 years. I have never been treated so poorly. Stop commending awful behavior. Disconnected after confirmed agreement of payment by them. And nothing will be done even after every attempt I have made to correct their Mistake. What happened to taking care of your long time faithful customers. No one will listen.. Cox is exactly that, cox', a bunch of them.
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May 2025 by Elias Fernandez
The worse internet I ever had packed loss all the time ..customer care is form india
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May 2025 by rajani
I will never use Cox services again in my life. I returned my Cox device, and at the time, no one told me that I had a pending balance or that a payment hadn’t gone through when closing my account. 3 months later, they called me saying the payment didn’t go through and charged me $79.99. They even threatened to send the account to collections if I didn’t pay. Is this how you treat your customers?
I have been using the same card all along, and I made the original payment with the same card today, so to me, this feels like stealing.
Even when I was a customer, the internet under the $49.99 plan was one of the worst I have ever used.
Avoid Cox at all costs. Whether your account is open or closed, they will find a way to charge you extra money.
