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October 2023 by Betty B.
I went to the Post Rd Warwick location to pick up my mom's Eliquis prescription refill, which was submitted the day before. Was told the store was out of it and wouldn't have a shipment until Tues. This was on a Sunday & next day was Columbus Day. I asked the woman if she could find out if any other locations nearby might have it. She said she didn't think so, that all locations were out. She asked a couple of other people, came back and said they were out and so were other locations. Then she asked a young woman that looked like she just graduated high school, who was supposed to be a pharmacist, if all the nearby locations were out and she responded, "We got a couple of boxes last week, but they went fast" and then looked at me like she was waiting to see if I would accept that response. Ok, that's not what you were asked. So basically, it was you're SOL cuz we're not going out of our way to get the script filled elsewhere. I left the store, called the nearest location in Meadowbrook, no one answered the phone. Called another location in Cranston, they had it and they called Post Rd to have the script transferred and then filled it. Really? The person, WHO WORKS AT THE PHARMACY COUNTER, couldn't be bothered to check the system or call another location to see who else might have it, so I had to do that?
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March 2023 by Lisa Marie Schultz
my walgreens is closed during lunch suddenly, and so i made a terrible mistake and asked my dr. to use cvs for two scripts. what a horrible experience! at multiple locations! the location the scripts were called into didn't fill them, then didn't have one script, sent that script to a second location, which then didn't fill it, so i had to drive to two locations, TWICE. Each one. I cannot put into words how each tiny step of what should be a regular process was screwed up, requiring me to take multiple trips to multiple locations for TWO PRESCRIPTIONS! Plus, why are they so expensive?? I am going to TRY to transfer the scripts back to the walgreens whose only sin was to take a lunch. I have learned my lesson. Someone at corporate should go through the process like a customer would and see how terrible everyone at your stores is.
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February 2023 by Sarah A.
In my house, we don't just say, "I'm going to the store/pharmacy", we say, "I'm going to CVS". It's become a proprietary eponym for myself and my kids. CVS is nostalgic to me, and has always been my pharmacy/store of choice going back to when I was young. It's more than just a drug store; we'd buy our school supplies, toiletries, holiday candy, Hallmark cards and cosmetics.Now, I'll drive a farther distance out of my way to go to CVS vs another pharmacy. This location is no different and I'm here at least once a week... It's homey with the carpeted floors and compact shelves, overflowing with merchandise. It's always the same pleasant staff that greet you warmly with an eagerness to assist.The music is always pleasant, whether it's holiday music in December or oldies the rest of the year. And you can actually hear it instead of carts on tiled floors like in other stores!The self- checkout is a huge benefit, even if it is overly sensitive and you usually need a staff member to assist each time-- luckily they're quick to help! The 1-hour photo center is more like a 5-minute photo center!Yes, prices are higher than the grocery store.... but there's always so many coupons and promos in the app, not to mention the frequent 20-30% coupons that you receive, plus cash back. If you plan well, in the end, it'll be cheaper here
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February 2023 by Terri Giviens
CVS works hard to satisfy the needs of their clients! In my case I needed 2 scripts sooner! Although very busy the pharmacy was able to shorten the time for my pickup! Thank You CVS!❤️
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November 2021 by Lisa E.
Booster shot: easy to make an appointment online. Dozens of available time slots every day. Great reminder texts. Easy sign in 15 min before appointment. I waited less than 2 minutes before being called. Very professional staff. I was in and out in less than 5 minutes.
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May 2021 by Ash Kolbe Laureano
Restrooms are closed to public.
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November 2020 by James W.
I waited in line for 12 minutes at the pharmacy. When I make it to the front, the young woman apologized with a big smile on her face telling me she doesn't have a draw today. I asked her if she wouldn't mind walking over to the other cash register and complete my transaction because I've waited in line for 12 minutes. She stated, "I'm sorry, I can't do that. So of course, I asked, "you want me to go wait in another 10 minute line?" Her reply was, " yes, can I help who's next." It's not as if I waited in the wrong line. Customer service skills are apparently lacking.
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October 2020 by Google user
Restrooms are closed to public.
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December 2019 by Amy E. O'Reilly
I have been using this cvs for almost 5yrs. I have never had a more rude, argumentative and disrespectful Pharmacist until recently. I won't disclose her name! Very disappointed !
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February 2019 by Lian N.
I wish this was my CVS! I am here visiting and have to get prescriptions for myself and my husband. When I called, the young lady in the pharmacy was so pleasant and helpful. She took care of everything for me and did it with a great attitude. Thank you Melissa!
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June 2018 by Alexandra G.
I have gone here for years, but I'm absolutely done with this location. The pharmacy is horrible. Each time I come I have had to wait for a minimum of 10 minutes, with my average visit being 45 for an issue. My son has had 4 prescriptions at this same location within the past 4 months. Every time I have come, I'm told my son's prescription isn't on file and they ask if I've been here before. Nothing has changed, how does his insurance information continuously disappear? Then I have to wait for a different employee to update his information, and wait in line again. It just doesn't make sense. I've never been offered an apology for the issue or even a "thank you for being patient." I'm off to another pharmacy
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May 2017 by Rachael Adams
This is my favorite CVS. The employees are all very helpful!