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February 2024 by Nathalie Love
If i could, I would give this place 0 stars. My husband and his mom's boyfriend went to this place and bought a 6pk and a 12pk of chocolate covered strawberries on 2/14, and the strawberries were moldy. If they had looked at the reviews beforehand, they would have avoided wasting their money on this place! I don't know how they are still in business after seeing the other reviews. Don't waste your time and money on this place!
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February 2024 by Brittney Scott
Horrible customer service, extremely rude.The “manager”, Diane, called me a “liar” when I told her that I unfortunately couldn’t pick up flowers that were supposed to be delivered today.Ordered a bundle of flowers and chocolate covered strawberries ($160). Flowers were never delivered, I called and asked nicely if we could either get a refund or get the flowers resent, instead we were laughed at and several rude comments were made by the manager over the phone. I will never order from here or any edible arrangements location again. And, I will be spreading the word as well. Thank you.
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February 2024 by juliana muniz
Flowers was dead when my husband picked it up, strawberries just half covered with chocolate, terrible service
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February 2024 by Marsha Goldstein
The perfect anniversary/Valentines gift; and while I was out shoveling snow!Flowers make me sad because you get them and they’re all beautiful and then you watch them die.These, I will eat and enjoy, smiling with every bite!
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November 2023 by Jewels 7
Great for special occasions
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November 2023 by Bronwyn Whitlock
If I could leave less than 1 star, I would!
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October 2023 by Jennifer Cushman
Worst edible arrangement I have ever received. The melon was white not green. The pineapple was hard and unedible. The cantaloupe on the other hand was so overripe it took on that translucent look. The strawberries were either overripe or not enough. No happy medium. I honestly can’t believe it came from edible arrangements it was so bad.
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October 2023 by lynette smith
DO NOT WASTE your time or money with this place!! They sell moldy and stale fruits. With lack of any form of accountability or customer service. I purchased an order on Monday and was unable to pick it up until Wednesday. The entire order was molded and distinguishing and the manager really argued with me and refused to remake or refund the order. Claiming the orders are only good for two days. I explained I picked up on Wednesday and order was already bad. This manager picked at the fruits in the order and told me she was only replacing the strawberries that were moldy. Mind you she touched the other fruits. Sure, I’m going to eat something you just touched. Simply gross ?. I took one look at the case with the new strawberries and they looked old as well. I left that distinguishing mess on the counter. Go here if you enjoy disappointment.
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July 2023 by Jessica Brissette (Huey)
I love Edible Arrangements until yesterday. I ordered the large sympathy Dove Bouquet for the death of a family member. We paid $79.95, added the $6 personalized card and a plastic cross within a heart. All total it was $117..Worth it...or so we thought. You would expect chocolate covered fruit..ESPECIALLY FOR $117. NOPE, NONE, SILCH, NADA. You have to order it separately for an ADDDITIONAL CHARGE and PAY TO ADD THE WHITE CHOCOLATE DOVES THAT ARE SUPPOSED to come with it. I was the last customer of the day. She even locked me in the shop while making it. I asked her to please add CHOCOLATE to some of them or put some chocolate in a cup or on the side..her excuses were she couldn't, she wouldn't now how to charge me, she couldn't reach the manager..etc etc..Do you know that they DO NOT SELL CHOCOLATE DIP OR CHIPS IN THEIR STORES...Thats like having a baby in the hospital yet not providing diapers to buy. Forever changed my attitude towards them. I am asking that when the Manager, who WASN'T HER, reads this to please call me...
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June 2023 by Jessica “Huey” Brissette
I love Edible Arrangements until yesterday. I ordered the large sympathy Dove Bouquet for the death of a family member. We paid $79.95, added the $6 personalized card and a plastic cross within a heart. All total it was $117..Worth it...or so we thought. You would expect chocolate covered fruit..ESPECIALLY FOR $117. NOPE, NONE, SILCH, NADA. You have to order it separately for an ADDDITIONAL CHARGE and PAY TO ADD THE WHITE CHOCOLATE DOVES THAT ARE SUPPOSED to come with it. I was the last customer of the day. She even locked me in the shop while making it. I asked her to please add CHOCOLATE to some of them or put some chocolate in a cup or on the side..her excuses were she couldn't, she wouldn't now how to charge me, she couldn't reach the manager..etc etc..Do you know that they DO NOT SELL CHOCOLATE DIP OR CHIPS IN THEIR STORES...Thats like having a baby in the hospital yet not providing diapers to buy. Forever changed my attitude towards them. I am asking that when the Manager, who WASN'T HER, reads this to please call me...
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June 2023 by Judy Miele
I wanted to give this location a 5 star rating! They always go above and beyond to help with any issues when ordering, the fruit is always fresh and delivered on time! Keep up the good work!
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March 2023 by Kelli Engstrom
My husband bought me 6 chocolate covered strawberries on 2/14. I went to take a bite of one today and found MOLD!! These strawberries were made way too early for Valentine's Day, as they had a lot of water in the cups the strawberries sit in. My husband called the Warwick, RI store and was basically told to fly a kite! They couldn't handle how busy it was! Disgusting- will never order again from that location!!
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February 2023 by Dayna R.
Received a platter from this location as a gift from my parents. I received moldy strawberries. They were dipped a long time ago because the strawberries were shrinking from rot leaving a gap between the chocolate and the strawberry. I ate half of one of the mini cheesecakes before I noticed how old the strawberries were. I really hope I don't get food poisoning. How disgusting that they charge so much money and then give out food that belongs in the garbage.
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July 2022 by Douglas R.
NEVER ORDER FROM HERE. I would give this place 0 stars if I could. I never never experienced such a lack of professionalism before in my life. The fruit was oranges, melon, chocolate strawberry, and pineapple were fine but the argument was $116 for a birthday and it had a get well balloon. I called and the person who answered the phone took my information ( was nice). She said the owner would not speak on the phone and couldn't do anything because she made the order and it was exactly what I ordered. NEVER AGAIN
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July 2022 by Max Siegler
Stephanie the manager at Edible Arrangements Warwick ri is a bit snappy on the telephone today to us in re of our order we placed. I understand business today is not easy, and we get frustrated hearing all the excuses why our arrangement is not being delivered to nearby Jamestown. But if you cannot take the heati in the kitchen get out. Sorry about this review, but we do alot of business with your company and was not informed until today that we are dealing with independently owned franchises. sorry not happy