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February 2024 by Christina J Donato
The salesman in the jewelry area was very helpful.
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January 2024 by Haily B.
I went to pick my ring up after it being sized and the lady that helped me was a total bitch. She told me she needed the slip I was given when sending the ring out and I told her I wasn't given a slip and with an attitude she told me yes I was. I told her no I wasn't and she told me yes I was because I got the protection plan. I didn't bc I didn't even buy the ring from JCPenney I only brought it in to be sized.. she was extremely rude I hope nobody else has to deal with that rude bitch:) (I only put one star cause I can't put 0)
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January 2024 by iMagine Dre
Can always count on finding reasonable priced items. Needs more variety.
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January 2024 by Kyla Wilkey-Hullum
Christina in the photo department did an amazing job taking our photos, made us feel super comfortable and shared lots of laughs! Highly recommend taking portrait photos with Christina at JCPenny
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January 2024 by Christine Houston
Terrible shopping experience here. I came here to do some Christmas shopping with some family members and some of the workers kept watching over me like I was going to steal. I felt very uncomfortable and ended getting nothing here. I think I'll continue my shopping online instead.
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January 2024 by jonathan S.
The customer guy rude and his employees as well the shirt I purchased was not the correct size for my brother he only remove it from the bag went back to exchange it the manager said he can only give me $16 dollars back without receipt poor service !!!!!!
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December 2023 by Mynor Vargas
I love this store, you find everything.
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December 2023 by cathy hurd
I understand why they're in trouble. Cashiers are virtually non-existent. When you do finally find someone to cash you out they're lazy and rude. The store is hotter than blazes. The shelves are a mess and there are clothes all over the floor. J.C. Penney is turning into a low class Walmart.
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December 2023 by S C
It's way too hot in JCPenney. I feel like I'm in hell every time I shop there.
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November 2023 by Yelinton Galvez
Was looking for suits, found nice ones. Customer service at the time of my visit. Perfect 5 stars ✨. Low shirts inventory on my size. Overall good ?
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October 2023 by K Lee
Love this Stores Prices on EVERYTHING! Go & you'll get Lost in all the Great Deals! I have to put Limit on myself going there! I will Spend all of my Money! Lol
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October 2023 by Alfred A.
They're slipping. The store is stuffy, warm (ac not working properly), smelly, and the escalator has been broken for years. There's an elevator but it's hidden and not easy to find. Aside from that the store is generally clean and selection seems ample. Prices are ok but could be more competitive. I prefer Macy's for a better shopping experience. Do yourself a favor and go to Macy's or Boscovs.
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September 2023 by sheryl f.
Hard time to find what we wanted for end of season deals. Some workers seemed like they didnt want to be bothered when we asked a question. Cashiers, in mens area, were very nice.
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September 2023 by Jackeline Rosa
having EVERY register with new hires that can’t ring people out and are alone makes no sense to me. having to wait for someone to help them out when they should already be there walking them through every step is ridiculous.
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August 2023 by T K
This company is terrible. Corporate sends me into the store to redeem a certificate and the store manager is turning me away telling me Corporate is wrong and she can't help me. Zero accountability from anyone I've interacted with. Waste of time and money doing business with JC Penny.