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June 2022 by Angela Burke
Fantastic. Kevin was responsive, knowledgeable and extremely capable. Got everything I needed quickly and at an affordable price.
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August 2021 by jamie Calabro
One star is being generous. After a clerical error with my payment I was unknowingly driving with no insurance for a month. When it was corrected they wanted payment for the month I wasn't covered. After being a loyay customer to Kevin cloutier for over 8 years they didn't blink an eye when I cancelled all policies and went to another carrier. Shame on you Cloutier agency!!!
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August 2021 by Elizabeth Gannon
By far, the worst customer service ever. 20+ minutes on the phone being disconnected, then being told that this was something my agent could help me with. So I had to hang up and call my agent's phone, and wait 7 minutes on hold until a woman answered on behalf of my agent, only to tell me that I needed to go back to claims. So then when I told her that claims told me to call my agent she said well your agent's office is closed today on Saturday. So we can't help you. You'll have to call Monday. On Monday I'm calling them and getting all of my paperwork for our home and six plus vehicles and movingonn. This is not the first time we have had to deal with this awful customer service.
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April 2021 by Darcey MacPherson
Horrible agent. Even worse insurance company! Never answer anything I ask them. Wasn’t warned that my policy was set to auto renew, wanted to switch to any other company. Was told I’d get a specific dollar amount back for drive wise then the check I received was $30 less than what I was owed!? No one can tell me why or where my money is. Paid in full and now they’re trying to charge me a difference because “no longer eligible for auto-pay” no kidding I paid the entire thing! It’s supposed to be less than paying month to month but they claim I owe them money!? Lol no. Never use this agent!!
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January 2021 by John Maintanis Jr.
I switched to this agency in mid 2020. The professionalism, their attention to detail, knowledge and pricing make for an ideal combination. Its a local agency that can, in my opinion, do more than an 800 number auto-answer can. Job well done!
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August 2020 by marty clarke
Fast courteous service,friendly staff,multi policy discount,competitive pricing.Recommended agent.
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February 2020 by christine somma
Very professional.
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December 2019 by Myree Allen
Zoila Mata is one of best representatives they have at this location. She is thorough and explained our policies very well. Thank you Zoila!!!!
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December 2019 by ken kingsford
Kevin is a awesome gentleman he helps you with your problems I've been insured through them for 5 years plus they have many policies with him I recommend them
