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December 2023 by sheryl f.
Overall not bad. Wish the clothes catered a little more to younger crowd
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December 2023 by S
Every time I come in here it takes 10-15 minutes for someone to greet me in almost always an empty store.You do better shopping online or going to Torrid, the customer service is great there.
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May 2023 by Jean W
I dealt with Mary who was very knowledgeable of the product line as well as super nice. She fit me with the correct size bra, the end result proved to me that she knows what she is doing. I received great service and highly recommend this store.
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February 2023 by Danielle G.
Definitely not a fan of this store in particular. Customer service is horrible!!! All colors coordinated over sizes! Stupid. Stop asking for donations!!!! Your clothes cost enough. Bras I purchased are made poorly. All set
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December 2022 by Catherine Brown
Retail associate went above and beyond assisting me with my shopping needs. I use a cane and she helped me with selections. Also, helped me with checkout. Thank you for a job well done!
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November 2022 by Lisa R.
One of my favorite stores. Love the welcome from the employees when you enter the store, manager Jill has a great personality and also love Melissa !! These 2 woman are always so helpful no matter how busy they are , they find the time . Been going here a long time and never disappointed! They have great sales and the clothes are good quality , they keep there shape wash after wash .
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August 2022 by iNikki
Customer service is so poor. I visited a week ago and made a purchase. During that time I heard the manager on duty degrade a customer who was struggling to find the correct bra for her particular dress. I thought the manager was having a bad day. Well I returned today and she presented with the same attitude. I opted to not make the purchase I returned today for and headed over to Torrid. They were so kind and helpful. I will certainly be returning to Torrid and today was my final visit to Lane Bryant. These days I'll go to spend my money where the customer service is at!
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July 2022 by Claire
The absolute best clothing store for plus size, the sizes themselves are stocked really well and while they are a bit expensive, they're not nearly as crazy expensive as Torrid, sorry Torrid. Their clothes are also so so cute and their sales are awesome.
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July 2022 by Robin DeRosa
Very helpful both Beverly and Anita were great I definitely will be going back?
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November 2021 by Shirley Brown
Love jillian !She was so helpful and informative. She helped me put outfits together and not only do I look great but I also feel wonderful about myself! Also very helpful getting me the best deals for my money! Looking expensive doesn’t always mean it cost a lot!Thank you so much Lane Bryant
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November 2021 by Diane Brum
I had bought an item online sent it to the Warwick store incase it didn’t fit I could return it while I was there. Tried it on didn’t like it told the girl I wanted to return it as she was processing the return she had asked me why I didn’t like it if it was the color or the sizing. Told her I didn’t like the fit I believe her name was Beverly she took the time to ask me if I wanted to try another size or another color I ended up liking the other style that she picked out and the color and ended up buying the item. If it wasn’t for her I would’ve walked out of there was nothing she was patient, kind and very knowledgeable in the item I was purchasing.
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October 2021 by Isobel
Need to learn social skills or not work in a field with women. If you are going to tear them down and belittle them. Your not that size your wrong. That type of bra doesn't look good on you its not flattering. Okay. I was fitted last week here.
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October 2021 by Me
Very helpful staff. Shopped with me and gave me options for longer lengths needed ... they found on their website. Shipped to my house free.
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October 2021 by Julie Triggs
They were great.very helpful. Order what I needed and sent to my house
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September 2021 by Kaitlin Michael
There's a sign at the door that says "masks recommend" if not vaccinated. Walk through the door at the same time as another woman without our masks... Bully at the counter say hello to both of us. Next she says is "This is a masked store" the other woman says even if your vaccinated? Continue to hear the worker say something along the lines about the science being wrong etc. Customer says something about not having a mask and your worker says "I find that hard to believe".... I've spent a ton of money at this store.... Never again.