Old Navy in Warwick, RI offers fashion for the whole family, from maternity wear to clothing for women, men, and kids. The store is bright, welcoming, clean, and well-stocked with continuously updated styles. Customers report the best customer service, with attentive, friendly, and impressive employees who provide good help. There are still good prices and the convenience of online buying with in-store pickup. However, the store has challenges. The clearance racks are poorly managed, looking disorganized with a lot of smaller sizes, which some feel is a waste. Selection can be disappointing, with missing sizes in popular items. While some employees are excellent, others seem miserable and are reminded to be better and more kind with a simple smile. The business is advised to take a new approach to pricing and demographics to prevent unnecessary waste.
