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October 2025 by Darleen Warner
We had an excellent experience with vetco. I have a six year old, highly excitable boxer mix. They were patient and took their time in extremely understanding.The whole experience was the Best we've ever had. We're definitely going back
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August 2025 by george Amoroso
very organized,clean and fast
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July 2025 by Jenn Pacheco
Everyone is professional, kind, and compassionate. The doctor and the techs are very knowledgeable. I hope I dont have to go back but if so I will be there
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July 2025 by Sue Bailey
Was referred to the Warwick store where a clinic being held. They took me pretty quickly - only needed a 6 mos refill of Symparica.
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January 2025 by Matthew DeBlois
We've got 3 large dogs that can be a hassle to get vaccinated. We've been to other locations for Vetco Vaccinations, but this was the best. The vet and her assistant were super friendly and accommodating, and the space is awesome. It's in the corner where they do training, so it's kind of blocked off from everything else. There's less distractions for the pups as they're getting checked out, but still plenty of space for them to not feel cornered. A great experience.
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January 2024 by Chyann A
Very convenient and affordable
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October 2023 by Christina P.
Second time I had a bad experience here I brang my dog spent $74 plus a tip and my dogs sanitary area wasnt groomed I brang him back a hour later to have it fixed he had him in with a 70 flea collar was not on him they tell me he never had it on when they groomed him he did I never take it off and if you forgot to clean and cut his sanitary area I wouldn't take their word for it and I had to bring him back a hour later and they didn't cut the fur in his mouth and the last bad experience I had visit they didn't cut around his paws very dissatisfied will not bring him back again , very unprofessional I complained and I told them I would not be coming back and now today they text me and said he bit one of them this is the first time I heard about it what 5 days later he's never bitten anyone in his life , never again smh
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May 2023 by Aimee Q.
I purchased a ball python for my daughter a few weeks ago and shorty realized the snake was invested with mites , not the greatest strat to our reptile journey!!! Knowing there was mites in its enclosure at the store it proves that other snakes have them too. The snake was also very malnourished and quite skinny.. he wouldn't eat or interact with us. I feel my daughters love for reptiles has decreased with this experience. Buying this snake caused us lots of extra money and time and was very unhealthy to begin with. I suggest when buying a reptile to buy it from trusted breeders or stores like 401 reptiles!!!
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March 2023 by Chaz B.
went in 2 weeks ago to look at fish w my 2 yr old son. i took note of the selection and came back a week later (monday morning march 13) with a betta in mind. we found the fish but as i went to pick a container up a squirrelly young lady approached me saying things and asking questions abruptly. im a stay at home father and i work full time at night. my spare time is extremely limited and im severely exhausted. it would seem she doubted my ability to care for 1 fish because i didn't answer her questions accurately/ fast enough. before i knew it she was holding multiple things and insinuating i wont be leaving with a fish without also purchasing all additional products as well. if i had gotten a moment to speak id have explained that after our purchasing of the betta fish and temporary tank, i was buying all necessary products(from amazon) with information i get (from google). i dont have time to split hairs with someone playing gatekeeper for beta fish. condescendingly saying "bYyYyEeE sORrY bUdDy" to my son multiple times as i left the store without a fish, is why i downloaded yelp, to leave this review. private business can refuse anyone, i get that, but your employee made that visit feel like gamestop being run by an adolescent car salesman. never going back.
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February 2023 by Tatum H.
Had gotten a fish and it died within 12 hours. Had nothing to do with my water seeing how my other fish were thriving in the tank. I called and spoke to a man that guaranteed a refund. I forgot to catch his name and called back 15 minutes later. A women picked up and would not tell me the name of the associate and asked what it was about and proceeded to tell me she wouldn't do anything about it. Their associates need to learn policies before telling customers they can receive a refund. THIS WAS NOT THE FIRST TIME I HAD A FISH DIE WITHIN 12 HOURS OF PURCHASING. In addition, I tried to cancel my vital care which was a process because it was still going to charge me every month for a year even though I would not be returning.
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June 2022 by Steve Ferreira
They are really nice and very professional and very good with the handling of our furry kids
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December 2021 by Joey B.
They are terrible. They scheduled me for 2:30 to have my dog groomed. I arrived at 2:30 waited in line until 2:40, then they said they were too busy Ans because I was late they wouldn't take my dog. After I mentioned that I was waiting in line for all that time. They changed their tune and said he was booked at 2, not 2:30. It's just not true. I booked the appointment and scheduled it my calendar. I repeated it before I got off of the phone to make sure we had the correct time. They gave me trouble when I was booking and again now. Terrible customer service. Will never be back. Go to pet smart up the road. Much better customer service. This place is a complete waste of time.
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May 2021 by Alyson G.
This is a canned response from Petco , no specific issue resolved for me , I sent a letter to Petco corporate months ago , no response back. CEO of Petco. Must be hiding
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February 2021 by Benjamin F.
I went in to have my dog's nails trimmed, this takes about 10 minutes to do. So in the past I have had no issues with being turned away due to lack of staffing, dog adoptions taking place, or being at capacity in the groomers but this was different. Today I went in and the woman behind the groomers counter advised me that I now need an appointment due to COVID, this is news to me. I pleaded with her, telling her the difficulties I have had getting down there in the first place, she says there is no way she can assist, her next appointment will be there any minute. My poor pup needs it worse than normal due to COVID in the first place and for those of you who have dogs, you know you cannot take them anywhere, you need the rabies paperwork which I don't have on hand, it's on file at Petco. 10 yrs plus - I have been coming here buying all my pet toys, pet food, and grooming - never again. I waited to see when her next appointment got there and she could have done two dogs in that time, so either she is the worst pet groomer on the planet or was just lazy. The entire time I was in the store she just sat there, doing nothing, making eye contact with me as I looked into the empty grooming area. This employee lacked compassion, empathy, and common sense. She obviously does not care about animals given her cold demeanor and the way she brushed me off and stared me down while I waited in the store. Not sure how the appointment protects anyone, I still walked into the tiny grooming area, spent 5-10 mins discussing the situation with this useless employee. I would suggest this policy be reevaluated and would also suggest they communicate these changes to all of their regular customers instead of turning them away. Or maybe they squeeze them in when they can? Even on Yelp- it says "in person visits" with no comment for appointment only.
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February 2021 by Kaileen S.
Liz is fantastic did such a great job with Rosie my maltese I finally found someone that cares and loves what they do I highly recommend I will ne back every 6 weeks
