Quest Diagnostics at 215 Tollgate provides a range of laboratory services, including routine blood and urine tests, pediatric specialty testing, glucose tolerance tests, and wellness screenings with biometrics. The location now offers COVID-19 antibody testing by appointment, but it is not available to patients experiencing COVID-19 symptoms within the last 10 days. Face coverings are required at all times inside the facility. The clinic is conveniently located near Kent Hospital and offers both scheduled appointments and walk-in options, depending on how busy they are. Patients consistently praise the staff for being courteous, knowledgeable, and professional. Many mention that the phlebotomists are skilled and gentle, with some describing their blood draws as painless and quick. Several reviews highlight the calming demeanor of certain staff members, making the experience comfortable for those who fear needles or have difficult veins. The online appointment system is easy to use, saving time and allowing results to be viewed online quickly. Patients appreciate the short wait times, often under 10 minutes, and the clinic's ability to handle insurance claims efficiently. Overall, Quest Diagnostics at this location is known for its friendly staff, professional service, and convenience for routine lab testing.
Friendly staff. I always make an appointment and I'm always called right on time or maybe even early. Recommend for everyone to make an appointment! It's easy. The touch-screen check-in is a little funky, that's about it.
July 2025
Wait wasn’t bad. Employee was very good. Not more help there. 1 person working is too much
July 2025
Every aspect of my visit to Quest on Tollgate Road was pleasant.
