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March 2024 by Mike McDermott
Very friendly employees that are not pushy on you getting extra services. They inform you and let you make a decision. The speed of service is fantastic and I have been a number of times and I’m always in and out in less than a half hour. Great work!
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March 2024 by Bob Ottaviano
Service is friendly, fast and thorough, as I received it at the Post Road store in Warwick, RI. I had a coupon and didn’t mind the discount but I’d go back and pay retail next time. Kudos to the professionals at this Valvoline franchise. I wish I knew their names so I could thank them accordingly.
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March 2024 by Amanda Miller
This is my second time at the Valvoline on Post Rd in Warwick. Both times were totally different staff and both times I had an exceptional experience. I wanted to take the moment to leave a shout out for a gentleman named Alan who is the Assistant Manager at this location. He personally went above and beyond to help me out with correcting a dropped and difficult to retrieve rear bulb and made sure to explain why I was having such trouble with it and then reassemble the mess of parts id had back in the hatch of my vehicle from trying to do this myself. I cant speak for all quick change places but I have been to plenty since I've spent years in the car community as well as car business professionally. This Valvoline is by far the best- hands down. Alan absolutely should be put in the forefront and given his own location to run and oversee. It would be a disservice to Valvoline and its customers to not make his level of effort, customer service, professionalism, and knowledge the model and standard there. The whole team tonight was top tier. Thanks guys! Appreciate you very much!
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March 2024 by Alishia Lynne
I was literally just sitting outside waiting. Not one person even acknowledged I was outside waiting. Not one person said a single thing to me. I ended up leaving an coming to the location on Warwick Ave. I actually worked at the location on post rd back in 2015. I can see that location has clearly gone down hill since. I'll never go there again.
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March 2024 by Martha
Id give them ten stars!! Joshua and his coworkers did an excellent job. Their friendly customer service and professionalism is spot on. I got my Dad's car back in order. Thanks guys!!!
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March 2024 by Aristotle Anderson
Alan is a superstar at this location! Efficient above all else and provides a comfort that that joke is done.No sales push — just good clean oil!
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March 2024 by John Young
Found a problem I need to get fixed.
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February 2024 by Sara Larson
Thank you Alan and team for making an oil change a delightful experience! Wonderful attitudes, thank you
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February 2024 by Kevin Lane
I went to the shop on Post Rd in Warwick and they would not honor my coupon for 50% off for senior citizens
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February 2024 by M C
Great quick service and very professional. Angel is a fantastic manager. Keep it up.
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January 2024 by Subarctic Electronic
EDIT: The service manager did call me to discuss my issue, which I appreciate. My updated, fair review is below.Had a radiator coolant flush, the bolt holding the coolant reservoir had previously snapped which I was unaware of, they told me they reviewed the video which I believe them that they did not snap it, however they are confirming it was wobbling when they were filling the coolant. But not informing me of it when I inspected the next morning I found out, now I need to resolve but letting me know when they were doing the flush would have been the professional way to handle this situation, any mechanic or car shop would inform its customer of a significant issue or loose part, when working directly with that part (coolant reservoir). After 2 years of owning the vehicle, for the first time ever the Coolant Reservoir was down into the underhood being held on by the tubes, which was a direct result from it being wobbled when they did the coolant flush. All they had to do was tell me it was wobbling and loose when they were working with it.
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December 2023 by Danith Burton
Love Vaseline, very happy you have girls working there, but would suggest that any employee has long hair ties it back ND up.
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November 2023 by Susanna Williams
I am consistently impressed by the level of professionalism and customer service at Valvoline. No matter which location I visit, the team communicates well, enjoys working together, and is absolutely polished. I would love to learn more about Valvoline's hiring and training practices because they are nailing it!Services: Transmission
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October 2023 by Lori West
Absolutely the best service... Explained everything in detail until I understood what they were talking about!!
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October 2023 by Aaron Boyle
Great, quick, clean and professional service but pricey! And they will try to sell you everything extra while they are at it!
