October 2024 by Ryan Lapre
This place is the worst!
I don't know why the company I work for deals with voya.
You get a case manager that does nothing, never returns calls and mailbox is full.
They are just some 3rd party, you go out on leave and collect through the state and that's trouble enough but then you have to fill out pointless paperwork and send it to voya and all the do is Threaten you with termination if you don't get paperwork back to them on time, when they send the paperwork late.
Worst yet again they use snail mail, you can't email anyone, and they don't return calls or ever seem to have anyone who can answer a question.
They are ABSOLUTELY not a Necessary thing.
In Rhode Island if I go out and collect TDI and deal with my company why do I need to send paperwork to a 3rd party who doesn't respond?
And who threatens me when I have doctors notes to return to work, my job wants me back at work but this 3rd party says I'll be fired if i return and don't send them some stupid paper.
Does Voya think the are above my doctor or the state of Rhode Island?
I give Voya 0 stars
