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January 2024 by Sean Boisclair
Car needs a oil change after I left new York and I'm in Florida now
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November 2023 by Donta Baker
Enterprise in westerly is horrible! Between corporate and this place with no cars. The website to book a car shows a bunch of cars and think god I decided to call after I book a car to find out they’re nothing on there lot. This happen multiple time to me it unprofessional!
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November 2023 by Brittany Greene
The whole team is great! Pleasant, efficient, and professional. Thanks Dempsey for assisting me.
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September 2023 by pam bartrip
Excellent service. All people were helpful and at Logan airport we were dealt with very quickly. Even had an upgrade to Dodge Charger- very good acceleration
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August 2023 by Max Ferro
They told me my card was declined, I called my bank at the store that said the charges went through. So the employee said he would “void the sale” and maybe we could try again. This was on a Monday and my plans were to go to visit my father in Florida who had just been crushed by a crane. Instead I was left stranded 30 miles from home and out almost $900. The charges took a full week to clear (so I couldnt go to another rental company) and I lost all my money on my Airbnb. And the whole time while asking on the phones for someone who could help me I was continually forwarded to another person or help line until after hours of being on the phone I ended up forwarded back to the same location I started at with no answers. No one ever got back to me. They literally held my money for a full work week and gave me nothing back in compensation. Never had an issue like this with them before or any other car rental. Don’t chose enterprise
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July 2023 by Draconian Overlord
Car that I rented was ok, some coffee all over the windshield, but , minor inconvienience .The car smelled like ciggaretts when I got in badd. After I Brought back with same amount fuel, the computer said I was getting 60$ of my 100$ deposit back.. I was not impressed. After talking with cole and his manager they gave full deposit back and a free upgrade . If I was renting the car I wouldnt at 98$ a day. Lets bring it back a bit. Thanks !!
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July 2023 by Derek Viets
? . Dan, Ben, and Dempsey are the best people to rent cars from.
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July 2023 by liina M
I’ve rented from them twice and I had great experiences each time.
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May 2023 by Jason Howard
The 5 stars are for JohnHis customer service skills are comforting after getting busy signal and pushed around from one to five on every other callJohn answered the phone.He was very explanatory iHis customer service skills are what the rest of all companies needThank you John you helped me out a great deal
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May 2023 by Zachary Perrin
Phenomenal customer service by the managers and the manager in training!!! 10 out of 10 recommend enterprise of Westerly.
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April 2023 by Melanie Hathaway
I rented a car for a week, the car was immaculate, rental process was easy and the staff was pleasant and helpful. Highly recommend & will definitely use Enterprise again.
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October 2022 by R. T. G.
Anthony and the rest of the staff try their hardest to meet your needs daily. I feel taken care of here and at every branch. They will let you drop cars off at different branches as long as it is in the same zone! If you're unsure just call and press "*" to go straight to the local branch you found on Google and they will help. Their communication is priceless. I don't rent from anywhere else.
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October 2022 by Jay Dowell
Staff was extremely helpful and pleasant delivered the car to us and brought us back after returning the car.
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September 2022 by Ann Smith
A short wait. One customer left and came back because there was no open wifi. No confirmation either in print or via email for walk-in reservations. No guarantee that the requested vehicle will be available at time of pickup. So-o...
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September 2022 by Violet Knight
Wish I could leave 0 stars. The employees are the only good thing about this company, whatever they’re being paid isn’t enough. But Enterprise is truly a horrible company.First of all, maybe remove closed locations from Google? Why are you able to make reservations at closed locations? If you call you’ll be put on hold and then hung up on. And the wait time is so unnecessary, Enterprise you can absolutely afford to hire more than one worker at a time? Terrible practices. Incompetence all around.
