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April 2025 by Josh
The coolest from Coast to Coast for…30 years? Or more. Zach is the man.
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April 2025 by Micheal Robinson
Great Energy and Guitars 🎸
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September 2024 by Isac Hess
Just picked up my Les Paul from these guys after having a tune up done and it plays better than it ever has! Price was great and it came back looking and sounding amazing.
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July 2024 by Martin Molinares
First met Zack a few months ago,handed him my first guitar,because I had Cobained it pretty rough about 23 years ago..he sure ZACKENSTEINED it back to life..Thank you again Zach....I'm truly grateful...and if I had only two words to say.....ABSOLUTE STELLAR!!!!!
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June 2024 by Kendall Coolidge
I brought my PRS in because I was getting some string buzz on the lower frets and thought I might need a fret replacement. Also bothering me; some chords (Dm7) always sounded sour, and a G note on the 6th string always sharp. I had been fiddling with the intonation and bridge height to no avail, so I left it with Rob for a complete tune up. Well! I can’t believe how amazing the guitar sounds now. Zach and Rob explained everything they had done and I really have to say I was blown away. I’m going to paraphrase Zach here: “It’s a beautiful guitar, and now she’ll sing as great as she looks.” Thanks, guys.
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March 2024 by Doug Maxwell
First time there and I found the perfect amp for my needs and budget. They have a variety of great gear at all sorts of prices. If I lived in Rhode Island, I’d be there a lot more.
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February 2024 by Christopher Demars
Was recommended by the guitar mechanic in Groton CT due to taking time off and was not disappointed by the recommendation. Zach did a wonderful job setting up my new guitar. I would recommend to anyone who is looking for reasonable prices who puts in the care and time with pride in their craft.
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December 2023 by Zachary Goldsmith
In an age full of Guitar Center-style music superstores selling sub-par products at inflated prices Frets is a true gem. Run by a stellar musician, luthier, amp repair man, etc. Zach is as trustworthy, talented and honest as they come. The absolute best products, in the best condition, at the best prices for every level of player on any stringed instrument be it acoustic or electric. Frets is an absolute MUST for any true player!
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June 2023 by Daniel Pellegrino
I Brought Zach in my new Jackson Rhoads RR Professional. The factory setup was poor, and as Zack explained clearly the guitar needed a bit of TLC the factory seems to have forgotten to include.Not put off by being a Floyd Rose equipped guitar (I had one guy tell me they are too big of a pain to work on? What?) Zack knew exactly what it needed. He was very clear up front they are a busy shop and met his timeline to almost the exact day it would be ready.Some fret work, full setup, nut height adjustment (too high, not just removed shims), and swapping in some Floyd Rose red springs. The work clearly shows they put a lot of care into their work at this shop.The guitar finally feels like the weapon it should, it is a Jackson after all. The kicker is the price for the work was beyond reasonable!
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May 2023 by Dylan Lawrence
Customer support. Knowledgeable and skilled employees of guitar repair. I have brought a broken Item and warped guitars that I thought to have been beyond repair, only to have them fixed in under an hour. 10/10 would recommend.
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February 2023 by Mark Laukaitis
Frets is one of a kind . Zak has guitars and amps for sale that you only see in Vintage Guitar Magazine as well as beginner and intermediate instruments. Visit Frets and you will be pleased.
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February 2023 by Ethan Mcadams
This place has fixed my guitar a lot and I really appreciate the help you all do for me thank you!
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January 2023 by Salvatore Zichichi
Owner was amazingly knowledgeable, friendly and relatable. Clearly a passion for what he does and a willingness to share it.
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October 2022 by rocky McCarthy
Zach is the best. My beloved Gibson ES-125 fell apart. Another repair store promised to fix it for $1200,: then told me it could not be repaired. Zach, the real expert, fixed it for a fraction of that price, and properly restored it In the process. Don't bother to go anywhere else!
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October 2022 by Phil P.
Very interesting collection of instruments and a friendly, attentive, and knowledgeable owner. They have a good range of low to high end guitars, including Furch and Rickenbacker.
