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March 2024 by Tereyah Johnson
Don’t order on the app because the manager will basically call you a liar and give you lots of attitude for asking for the food you already paid for. I order the same burrito every single time I come here. Today I had my husband pick up my mobile order that I placed this morning. Since this location in particular is frequent with getting orders wrong, I told my husband to double check the food before leaving. Of course, the avocado that I paid an up charge fee for was missing. He goes back around and is hassled about it. He wasn’t given a receipt with his food so he couldn’t show her but I added the pic of my order as proof. She prints off the receipt and I assume it didn’t include the avocado on the receipt. The manager even stated that “she will have to charge next time bc she can’t be giving out stuff for free”. That’d be understandable if I hadn’t already paid for it. But I clearly did! Who is going to lie about mediocre avocado??? I call after hearing her comments to my husband over the phone and she’s just about arguing with me when I tell her that clearly the website is flawed on their end. She states she’ll text the owner but was never apologetic or understanding of the mix up that’s clearly happening. Where’s the customer service nowadays?? I won’t be back. She may read this and not care at all but this is why nobody eats fast food anymore. It’s not worth it. Corporate needs to fix their site and train their staff on how to resolve issues properly instead of treating customers like thieves over a side item.
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February 2024 by Maria Peterson
The best in town. More pastry and fresh donuts. Very good coffee and good customer service.
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August 2023 by Brandon Rudolph
I ordered two steak and egg burritos. There was something like ham in the burrito. I asked someone behind the counter to identify the meat and they said they couldn't. I asked if they automatically put ham in the eggs and they said I don't know. I asked if anyone did and they said I don't know. I threw two burritos straight in the trash because I cannot identify the ingredients. I won't be back to a Honey Dew.
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June 2023 by Ronald Cabral
Love the peach muffins ? Nice muffins to ?
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May 2023 by Ann Smith
Its pretty good. The coffee just not quite as smooth as Dunkin, but the team members are very very nice. The croissant-wiches are not the same as Dunkin...they might actually be frozen (just sayin') because they are a little doughey. The ones at Dunkin are freshly toasted to the point they are so flaky that they make a total mess when you eat them. The Honey Dew croissants are not toasted at all, even though the whole sandwich is served warm.If you read this far, here are the plusses: they have pastry items you cannot get at Dunkin. (Try a rasberry stick.) Also, they sell the Westerly Sun newspaper. That's handy. Oh, and the line is usually shorter than the competition, so that's a time-saver.
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May 2023 by Carl Rego
Sign outside said drive-through starts at 4 o'clock In there 3:45. I show up in a service van which we can not fit through the drive-through, and the doors are already locked. Change your hrs. on schedule if it's before 4pm
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April 2023 by Amelia B.
The lady taking the orders at 5:30 in the morning was extremely unpleasant. She was barking at me to wait when my group was being perfectly respectful. She went way too light on the cream cheese. Not great to have such a cranky voice making your breakfast. Two stars because we still ate.
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April 2023 by Christina Kotzin
The staff here go above and beyond for their customers. Walking me to my car w my kids and a big order?! It is so appreciated, and their donuts and breakfast sandwiches are always delish. Love this spot!
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March 2023 by Rebecca Bleeker
I am gluten free and my husband loves the Vanilla frosted doughnuts. Place is very clean and excellent customer service
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November 2022 by Jamie Longolucco
The employees there are so so friendly, always going above and beyond to ask you how your doing and how's your day going. They rarely get your order wrong but if it happens they fix it quickly. These guys work hard and it shows it. One particular drink, apple caramel cider cold, OUT OF THIS WORLD. A must try. The coffee, always good, hot when it's supposed to be & cold when it's supposed to be. 5 stars.
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October 2022 by Linda Cortez
I go here 3x a week my grandson loves the bacon egg and cheese on a plain bagel. Great muffins and coffee too! yet the positive attitudes and up beat personalities is what keeps me coming back. The wait persons r great and quick. Always a smile and kind word, even giving my dog a biscuit.
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October 2022 by jim Mix
The sizes of pastries has gotten really tiny. Still good but 1/2 the size.
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September 2022 by Que Sera Sera
Went through drive thru at 3:30 on Sunday, they were closed and says open till 6:00 pm. Not a good way to do business, woman out back in her car getting ready to take off.
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September 2022 by Hector A Flores
Friendly staff, however seems they don't have all items advertise
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September 2022 by aa a
Cashier taking my order sarcastically yelled "what size" for my drink while I was still explaining my order. Very rude, will just go to the Dunkin donuts in the next lot next time because I did not deserve to be treated like that.
