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November 2023 by Mae Peabody
When I and my grandson walked in Christina immediately came over, very friendly and asked what she could help us with.All our questions were answered extremely well and we ended up buying something different than we thought we wanted.She was very knowledgeable about the product, which made it easy to understand what we were buying.I would recommend her to my friends and family.
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November 2023 by Debra Blinkhorn
Great experience! Brandon showed us all the important things about choosing the correct mattress! Very informative! Can't wait to get our delivery on Saturday.
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October 2023 by Mike D
We were in need of new mattresses for all 4 beds in the house. So we started our mattress search by going to a well-known mattress and furniture store in Westerly. Let’s just say we left disgusted and disappointed. When we left the parking lot we decided to head over to Mattress Firm, and not expecting much at all after the experience we just had at that ‘other store’.What a difference and breath of fresh air it was walking into Mattress Firm.First off, there was nice cool air-conditioning (the other store’s units must have been broken because it was bloody hot in there).Next, Brandon was very friendly and greeted us as if we really mattered and he listened to what we were looking for and then proceeded to have us try a few different mattresses.Lastly, Brandon is so knowledgeable and helped us find the mattresses that best suited us and our needs and because of the 4th of July sales he was able to pass on big savings to us.Like I said, we were buying 4 mattresses, and Brandon got us the best deals possible from the manufacturers we chose.We highly recommend Mattress Firm in Westerly, and be sure to tell Brandon you read a raving review about him and his store.Sorry for the almost 3-month late review Brandon! We thought we already wrote a review but realized we didn’t. Thanks again!
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October 2023 by jesse long
Brandon was extremely knowledgeable of his products and very helpful in answering all of my questions. I was nervous at first making such a large purchase, but Brandon made me feel comfortable with the decision I made. 10/10.
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October 2023 by Rebecca Boss
The experience was fair I have to say that I think that when I went there two years ago the place was in tip top shape everybody was dressed in shirts ties AJ greeted us in very professional manner the gentleman that's there now is in a faded t-shirt and I believe that it's just a body running the business I was there for a warranty claim and I don't know it's not a very warm inviting place anymore like it used to be a couple years ago I purchased a purple bed 2 years ago and I wouldn't recommend a purple bed to anyone it did not last at all and from other reviews that I've seen a lot of people have had big problems with it I think that the manager is rude I think that there's a kid that works there in the Westerly Rhode Island store his name is Brandon over the phone he was professional caring he walked me through my warranty and I honestly think he should be the manager of the store that's just a little bit of what I have to say about my experience with mattress firm in Westerly Rhode Island
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September 2023 by Jim Hartley
Salesman was very knowledgeable and courteous. He listened to exactly what we were looking for in a new mattress and steered us to our perfect fit.
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September 2023 by Victor Brown
Reggie is very knowledgeable and personable. He made the sale and a happy customer
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August 2023 by Laurie Conley
Very attentive sales person. Answered all questions completely. Completed sales transaction quickly.
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August 2023 by Martha Warren
Brandon was very patient and took the time to answer all our questions factually without any sales hype.He’s very knowledgeable about all the brands that they carry. He tried to fit the best possible product that fit our needs within our budget. We had a great experience and highly recommend Mattress Firm!
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July 2023 by Pedro Pereira
We came in when the store was about to close and we were well received and taken care of. Great experience.
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July 2023 by Felicia Byers
My experience today with my purchase of an adjustable bed was excellent. The salesman Reggie was very knowledgeable and informative on the different options. He made what I thought would be an overwhelming process, enjoyable. I can't wait until delivery.
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June 2023 by Hannah Ayoubi
Had the best experience here - beat the prices of Cardi’s and Jordan’s within seconds of walking through the door. The entire experience was seamless. thank you for making our day Brandon! You are awesome! Would definitely recommend to anyone looking for mattresses in this area or elsewhere.
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June 2023 by Katelyn
Lina is a queen , great experience , fast to the point and knowledgeable , can’t wait to receive my nectar mattress !
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June 2023 by Nancy
Maddie was very helpful to me and that is why I bought my mattress. She answered all my questions I needed to know.
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May 2023 by Sheri Luisi
Brandon was extremely knowledgeable and professional. He asked more details about our health than my own physician. He used that information to match us with the perfect mattress. And pillows! Just what we needed.
