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November 2023 by Kathy Fotta
I'm new to Westerly. Pat's Auto was recommended by friends. I am completely satisfied with their service, work ethic and customer service. So helpful, honest and reasonably priced. I'm a customer for sure.
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August 2023 by Lily S.
I don't recommend them at all they said that they changed my oil and seeing the sticker that showed that it was never changed and was charged for it. At least admit fault. Did not like it's nothing. Terrible
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April 2023 by Matt Vogt
Great place honest work. Worth it for me to drop the car off here for the day
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October 2022 by Meredith Ingram
I always feel heard and respected at Pat’s Auto despite knowing nothing about cars. I never think they’re trying to take advantage. Highly recommend.
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September 2022 by Kat
5 stars for the mechanic. 1 star for the rude lady that answered the phone.
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September 2022 by Laura C.
Pats Auto Center was recommended to me and I'm glad it was. Price for new exhaust was very reasonable and the work was done in less than a day. Will definitely go back to fix other issues with my car.
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August 2022 by Brenda Lavoie-Hall
Gotten several cars inspected here. Timely and efficient.
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August 2022 by David C.
Thorough and reliable service. Price is reasonable. Will do a while you wait oil change if scheduled in advance
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August 2022 by Joyce Clarke
Been going there for many years. Absolutely the BEST
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July 2022 by Megan Gilpin
These guys are great! Honest and thoughtful, trustworthy and did a great great job with my car. Squeezed me in on a Friday to fix my brakes because they knew I had to drive a long distance over the weekend. So thankful. I’ll be back for all my car needs in the future. My car is driving so much smoother!
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January 2022 by Cathy T.
Have a 2006 Toyota Tacoma that needed the front wheel bearings replaced. I called around westerly and nearby Connecticut for pricing. Not only did Pat's come in lower than everyone else, they were the only ones that broke their pricing down by labor, parts and tax. Dropped it off and got it back the same day. Very happy with the professionalism, pricing and service.
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August 2021 by J S
Took my car there a few times and the mechanic working on it did a great job, honest and saved me a lot of money. Had another issue recently and brought it back, but the blonde receptionist needs to change her attitude and how she talks to customers. Not welcoming at all. They were fully booked and I was willing to wait to bring it in on another day, but she completely turned me off. Took it to Midas instead and will wait for them to take care of the issue.
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August 2021 by Ellen R.
A huge thanks to Pat and his crew! We're here on vaca and our car broke down. At the end of the day yesterday, Pat generously offered to look at it first thing this morning. As promised, we were first! Joe quickly figured out it was the battery. Within 30 mins, he installed a new battery and off we went. Everyone we talked to at Pat's was fabulous: both very professional and nice! Joe also shared some valuable wisdom about used cars (we're in the market for one)... super helpful!
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July 2021 by Nicolas K.
DO NOT GO HERE. Here's what happened to me: my car needed a new inspection sticker, and it wasn't going to pass, my car needs some work. Rather than explain to me what the issue was, the entire staff was rude from the moment I arrived. Evidently they have a very strict mask policy, and because I have been doubly vaccinated and didn't know that, obviously I wasn't wearing a mask. You'd think I was a serial murderer by the way they treated me. After rudely informing me of their policy I apologized and offered to get my mask which was in my car. They wouldn't let me near my car to retrieve it, therefore I couldn't wear a mask. The whole thing was ridiculous. I apologized and mentioned that they really should have a sign indicating their mask policy. Seconds later, they all decided to kick me out, saying they didn't wanna argue, using vulgar profanity and telling me to leave. They REFUSED service to me over something that could have been kindly handled. I implore you NOT to use this place, as these people all need attitude adjustments. I have never before been treated so poorly. In a time when we all could use a little kindness and understanding, this place has the policy to tell their customers to, and I quote, "get the F*** outta here." NOT COOL. To make it worse, I drove away without my current registration, so upon returning to get it back, the mouthy one comes out yelling at me "I TOLD YOU TO GET THE F*** OUTTA HERE!" I quietly entered the office, and asked for my registration back, all while Mr. Mouth was going off still. I don't know what's in the coffee here, but these people have no right treating customers this way. In a town with SO MANY mechanics to choose from, they don't have the luxury to act that way. I've never been so worked up over nothing before. Take your business elsewhere!!! Maybe, just maybe, this people will wake up on the right side of the bed one day and realize their behavior is terrible.
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July 2021 by Frank Last
The girl that works there very nice..good services ..recorded to everyone..
