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September 2023 by John Marhefka
Great place to get
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July 2023 by Steve DeBellis
An overall good property with little issues here and there that really prevent it from being a true five star experience. We visited in peak season (July 2023) and stayed in a two bedroom suite. The service was absolutely exceptional, besides the check-in snafu which I'll get into. For such an expensive room, I did expect a bit more than what was provided.Our room was not ready at the promised time (4 PM) and we were left to roam the property until it was ready for us. We did press the staff around 4:30 to get us into the room and I wonder how long they would have kept us hanging if we didn't show that we were agitated about the situation. Once everything was ready, we were able to park our cars and were escorted up to the room.The suite overall was very nice and clean, the AC worked nicely (a bit loud though) and the Nespresso machine was a nice surprise. The beds were very comfortable and the window treatments did a nice job of blocking out the sunrise. Bathrooms and showers were acceptable, abet a bit dark. Lighting and fixtures were also nice and modern with dimmer switches.Our personal... Assistant (?) I guess you could call him, Pringle, was excellent. A very charismatic and helpful guy, always ready to drive us around or assist with whatever we needed. While I'm not usually a person who likes to be waited on and pampered, Pringle really elevated the experience for us.Small details around the suite hampered our experience which shouldn't have been a thing for such an expensive two night stay. First, the entire property including the Ocean House have a massive fruit fly problem. All over the suite we were swatting fruit flies away. We also continuously heard the people above us stomping and dragging furniture around, up until the late hours of the night. The mounted televisions throughout the suite were cheap and had cabling hanging from the bottom, just a lazy and tacky look. Finally the fridge had a built in water dispenser but it didn't work and no bottled water was provided so we either had to drink from the tap or go out to get bottled water. These aren't things I would expect for a $1500/night stay.I would not stay here again after assessing the stay from start to finish. The location and hospitality is great but it just isn't worth the high cost.
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June 2023 by Kevin B.
Do not stay here. The owner and Russian Office Manager are off the wall. They yell at everyone including guest and try to overcharge for everything. Avoid staying or parking here.
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June 2023 by Italy2004
We stayed at Watch Hill while attending a wedding at Ocean House. Everything was lovely, from start to finish. All the amenities and staff courtesies provided by Ocean House at half the cost - though both are quite pricey. Watch Hill is operated like a set of condo rentals, with little on-site staffing, but there is a small reception area with breakfast and evening snacks which we appreciated, and the Ocean House staff could not have been more accommodating in transporting us between the two properties (just a 2-3 block walk up/down a hill) and attending to our needs.
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October 2022 by Lisa Pinney
Great fresh fish and chowder
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September 2022 by Chris Vinci
Beautiful beach in a great
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September 2022 by Tomasz Kossakowski
A little expensive but worth
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August 2022 by Blake1220
We were familiar with Ocean House through friends and decided to do a family beach weekend in July 2022. Due to our daughter testing positive for COVID, they kindly allowed us to move our stay to August. However, given the lack of availability at Ocean House, we ended up in the Watch Hill Inn. Upon arrival at 2pm we were told to valet at Ocean House to start the check in process and that out accommodations wouldn’t be available until 4pm or later. We decided to have lunch at the “Verandah” restaurant and then use the beach. Lunch at “Verandah” was mediocre. A great example of this mediocrity was the “French union crab dip.” It’s basically melted cream cheese without any identifiable trace of onion or crab. The Verandah chopped salad was edible. I do have to say that the beach is probably among the nicest beach in the Northeast. It’s really very very nice. At around 5:30pm we left the beach and returned to the reception to get our keys and get access to our room. We were told to request our car from valet and to follow a staff member in another vehicle. It’s about a 2-3 min drive from Ocean House to Watch Hill Inn. Our accommodations were on the second floor, accessible via two flights of stairs. With young children 2 and 4 and a stroller, this was another problem. It was at this point that we realized that the Watch Hill Inn is basically a “motel” that is managed by the Ocean House. The units at Watch Hill Inn feel like cheap Airbnb apartments, with in-window AC units and cheap finishes. Considering we paid all-in $1500 for one night we had very different expectations and we feel that we were totally hoodwinked. After our request for alternative accommodations was denied, they offered to pick up our dinner at Thea, the beach restaurant at Ocean House. The food was extremely mediocre. The catch of the day tasted a bit like the catch of last week. The roasted “half chicken” was chicken thigh and a chicken wing. Overall, I think that the food and dining at Ocean House is terrible, despite the prices. I also am convinced that Watch Hill Inn is simply a joke for the pricing. Don’t stay at the Watch Hill Inn. Don’t dine at Ocean House.
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July 2022 by Steven DelGaudio
Premium priced rooms that do not meet my expectations for a luxury facility. Noisey ac units in the rooms made for uncomfortable nights sleep. Great location, with access to the Ocean House facilities and ocean beach is what you're paying for.
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May 2022 by Kevin Bogle
Dishonest owner. Horrible customer service. Employees were yelling at each other. No room service - pizza or similar take out available - Ha. I also heard employees cursing here. Look for other options.
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May 2022 by Tu82
Visited here as a belated Mothers Day gift. We have stayed at Ocean House several times and the past and the Watch Hill Inn is basically a souped up motel managed by the Ocean House that you still spend $600 a nite with the taxes and resort fees for a property that is average at best. The toilet ran constantly and in order to turn on the gas fireplace one has to get on your knees to activate it, there is no guest manual provided to explain the heating/cooling, media , Wi-Fi etc. we were one of only a few guests and were placed below someone who made a great deal of noise at 6am for over an hour, we made management aware of it and were told that they would look into it. The biggest issue was that a box of condoms was left in the nightstand very disturbing to say the least, clearly housekeeping was not thorough in prepping the suite. On a positive note our experience dining in the club room and with the spa at the Ocean House was superb. It is difficult to see where the Inn fits in the OHMG’s priorities given our experience. In short a great location with many flaws and not good value.
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May 2022 by Boglke
Watch Hill Properties is a horrible place to go. The employees yell at each other and you can hear foul language in the office. Poor customer service. Peter Catalano is the owner and lives in Miami. He is not around to see the horrible experiences. He does not run a well run property.
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May 2022 by william Lowe
Great place to stay
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November 2021 by Janet Sitko
Beautiful
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November 2021 by claudia aguinaga
It's a beautiful place
