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December 2025 by Gustavo Romero
I’ve never had insurance so easy to manage. I contacted them to adjust my plan after adding a car, and they simplified everything with clear explanations. Very satisfied with this company
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September 2025 by Luis Enrique Gutierrez
The agent was kind and helpful. They fixed my plan and got my car covered without any stress.
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August 2025 by Ashley Sandoval
My car was insured in no time. Everything was easier than I expected and the price was right too.
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June 2025 by Gema zoe Domínguez Martínez
Comparing options is usually stressful, but this agency made it easy and painless. Got excellent auto coverage and personalized advice.
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May 2025 by Margarita Salazar Chavez
Cindy was great to work with.She took the time to explain my auto insurance options in detail and helped me find a policy that offered great coverage at an affordable rate.
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March 2025 by Dolores Moreno
After shopping around for auto insurance, I decided to go with this auto insurance.The process to get a quote was quick. The agent I spoke to was friendly and very helpful in finding the best policy for my situation.
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August 2023 by Beth Jionzo
Don't waster your time calling this place. Very rude. They pretend they cannot hear you when the rudely try to end the call abruptly. This is not a 1 person office. These are people just wanting private information.
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February 2023 by Tom G.
$$$***70% INCREASE FROM 2022 - 2023***$$$Got a quote on my Home insurance of around $2600. per year a few monthsago for 2023. I went to get the coverage and the exact same insurance was now $4600. They were recently bought out by Farmers. I would avoid both companies.
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June 2022 by Mark G.
Crooks. They have refused to pay off my father's life insurance to my mother for a year now. They just trade us off from person to person. When they tell us to do something, we do it. But then they start the process again. Avoid these crooks!
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March 2022 by Steven W.
I have been trying for 2 and a 1/2 months to get the back pay owed to me I have had to call and fight every step of the way to try and get something done. MetLife is now holding out on me over $25 charge to get my paperwork processed and sent back to them so I can get my money. I have been unable to make any payments I have had no money. How they handle things is extremely lackluster.
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March 2022 by Alex leo
Auto Insurance Met is Amazing! The agent is very professional and knowledgeable. Not only does he know insurance, but he educates you on what you may not know. Excellent work! I would recommended them to anyone.
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February 2022 by Lam Jasmine
Great customer service from Auto Insurance Met. The agents are very friendly and helpful. They did a phenomenal job finding me the perfect car insurance. The process was very smooth and easy. Thanks guys to make the whole process easy for me.
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February 2022 by Julien Vans
Costumer service was very professional explaining every step of the cover,
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January 2022 by Anne C.
Horrible customer service and computer support. I was paying for Metlife through work because I got a 10% discount, but I switched to another company and saved 800/year (1 car, no hx of car accidents etc...). I switched and all of a sudden I started getting text after text saying I had a bill I needed to pay and I needed to register on the metlife website to view it this was after my payments have been autopaid for 2+ years. I tried avoiding registering on website because it made no sense to register for a company I'm no longer paying, but I had no luck getting in touch with a customer service rep to find out exactly what bill I needed to pay by phone---- multiple calls to robots who said "I'm sorry, I cannot help you. Let me transfer you to someone who can." This statement was followed by a long hold time, only to be disconnected every time. So then I was forced to waste my time register on the website- only, when I finally manage to sign in, it there is nothing there- no bill, no documents, nada. Then why do I have multiple text messages saying that I owe them money?! Okay, so there is a different customer service number listed on the signed-in page, so I call it and get in touch with someone, who also says he cannot help me. SO he transfers me. Now I am on hold with a wait time greater than 30 minutes. So friggin annoying. Maybe if they didn't have shitty customer service I would have gotten over the 800 dollar rip off and not had time to leave this bad review.
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November 2021 by Kevin C.
what a shitty company to deal with. If you expect them to do anything for you after you pay them money, good luck.
