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November 2023 by Ken m
Worse bank ever. Do not put your money here. Just made an appointment to speak to a human about typical banking issues. 11 Days to speak with someone. Totally unexcptable?. We're pull our money..
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April 2023 by Denis Galipeau
Judy is the blond lady that walks around the lobby helping people in the waiting line who have needs beyond just making a deposit or withdrawal. She is a great asset to BOA! Very knowledgeable, helpful and pleasant to work with! She is a great "brand ambassador" and she deserves recognition from her manager!
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March 2023 by Bruce Lorange
I wanted to recognize the exceptional and personal service I received from Judy and Destiny at this branch of Bank of America. Given that much of our banking can now be done online and virtually, it was refreshing to encounter such a personal and human touch from my interactions with both Judy and Destiny. As I recently moved from out of state, I am pleased to be able to develop a relationship with my local bank and to be treated with the patience, kindness, and competence I've experienced on every visit. Keep up the excellent work, and know that the extra effort to serve your customers is truly being noticed and makes a big difference I'm sure to many of your clients, including me! Thank you~
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September 2022 by Son Bui
I was greeted and offered assistance by a bank employee at the waiting area. She was very helpful.
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May 2022 by Man Man
The worst bank I’ve ever been to. I rushed to get there and got there right On time, and security almost tackled me. Very unprofessional, if I could give a bank zero stars I’d do so. By the way, your bill will be in the mail for wasting my time. I’ve been a loyal customer for 12 years and this particular branch might just have pushed me over the edge. Thanks, account ending 1520
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January 2022 by Yi Vizard
We had a wonderful experience here. Very friendly staff and outstanding customer service. Justin D'Antonio and Judith Gaulin helped my family open new accounts and took care of all the questions that we had. I appreciate the help very much.
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July 2021 by Raydiris Carvajal
Bad bad service specially that cashier DEBRA. No experience, take so much time with just a simple things .. omg please change you employees... I hope you can read my comments, horrible.
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July 2021 by Elias Payano
I feel very disappointed with the bank located in Woonsocket.. bad service, you wait to much in line waiting to see a teller , every time is the same thing;specially with the teller Debra… uff she take to much.. I hope they can fix it..
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July 2021 by Briany Acosta
I am so disappointed.I had a very bad experience at that bank I was so furious, especially with the Taylor Deborah.
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July 2021 by Tosha Downing
The bank manager in Woonsocket branch is rude and unprofessional.
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April 2021 by Dorian. C
Got stuck in the elevator. Way to BOA. Properly maintaining your building. A++You guys suck!
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February 2021 by Jay Who
This location does rapid covid 19 testing. Everyone uses the same door. One way in. One way out. Good Luck.
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January 2021 by John Gniadek
Service was very good. They are also very good about social distancing.
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December 2020 by aileen rojas
I had bad day!!! went to this bank to get help from the Public notary they didn't what to help just because i wasnt y bank of America customer thats called Discrimination!!! She didnt evan came out to see me in frist place so the guy that works there was the one to ask me if i had an account with them i said no, so he said then go to my bank im like really yous are doing Exception of people just because i dont have an account thats not right!!!!! I dont know if they know what a pueblic notary, A retail bank notary public isn't allowed to charge a notary fee, not even to a non-customer. Everyone can walk into a bank and demand free notary services from the staff even if they don't have an account. As with other bank services, customers do not care about notary law and only want “goodcustomer service.... Bad service they have....
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December 2020 by Dave Leduc
$8 fee to cash a small BANK OF AMERICA check, then they wonder why I won't open an account there. I'd rather not get nickle and dimmed by my financial institution. Crooks! This was after I waited in line for 30mins because they only had one teller working on a Friday! Bank with E*Trade, they refund you any ATM paid to pathetic banks like this. STAY AWAY!
