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March 2023 by Dave Pickering
Very poor experience at this bank. I wanted to get my name on my mother's account to pay her bills in the nursing home. I was told I needed a "power of attorney". So, I had my attorney draw this up. When I went back to the bank, I was told by the manager, Jim Wood, that I needed a "durable" power of attorney to access my mother's accounts. My lawyer told me that's what I had, and even called Jim and told him. Still, no good. So, my father and I went back to the bank, and he drew out most of the money (his name also on the account) that we later deposited in an account in Citizen's Bank. By the way, A+ treatment at Citizens Bank, and they even put my name on the account after copying the power of attorney document.
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October 2022 by Mary W
My expectations were far from met..I guess gone are the days when banks serve people in their community. As a local business, in need of change & they wouldn't help out. Very Frustrating and disappointing.
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July 2022 by Courtney lariviere
Friendly, professional service!
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March 2022 by Courtney Harrison
I went into this credit union because I needed 2 rolls of quarters. The bank teller asked if I had an account which I thought was weird, I said no and she literally said “oh this is only for members I can’t help you”.. Her attitude was awful, if she hates her job she should quit because you never know who someone else knows. I didn’t wanna curse her out so I left and didn’t get her name but she has grey hair a little past her shoulders and a stank face. I’ve never in my 25 years of living heard of a bank not being able to exchange $20 for quarters because you’re not a member. Do better..
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April 2021 by Xenophon Stavros
Have always had great customer service..staff is always pleasant and courteous... they always accommodate my needs..
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April 2021 by Martin Peterson
Good people. ?
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March 2021 by Kevin Bedford
I use the Blackstone River Federal credit Union for all my financial needs. I have never had a problem 30 years as a customer.A big well done to their employees in performing their jobs!
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December 2020 by James Custode
This ATM is listed as a MoneyPass ATM so there should be no surcharge for withdrawals for cards with MoneyPass or PayPal
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December 2019 by Kevin Callei
I been involved with this bank for awhile great. Bank and great people to satisfy you make you have customer
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September 2019 by Cheri Thompson
Went in to deposit money for my fiancé into his shares account. After that I asked if I could exchange $4 bills into quarters. The teller then tells me she can’t exchange change for shares bank account holders? Seriously? It’s 16 quarters. It’s legal tender. Every time I try to deposit money here they always give attitude or “something” goes wrong with their computers. It takes twice as long or they try to not accept federal ID (aka passports) it’s always something
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June 2019 by Ben Mayo
Members of a co-op credit union: do not use this atm! They do not list that they will charge your account fees anywhere around the atm, but just checking my balance cost me $0.50. The fee doesn't bother me as much as the fact that they do not inform you of it at all during the transaction. At least other Banks tell you how much theyre going to steal prior to doing it.
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January 2019 by Lason McClary
Awesome informative staff ! Would recommend!
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October 2018 by Jose Ortiz
This is the best bank ever and the staff are exceptional!
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October 2018 by Flor Jimenez
Excellent Bank.
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September 2018 by Desirae Lewis
Nice bank
