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March 2024 by Alfred Abbondanza
The water heater was not heating the water. Service tech arrived on time for an evaluation. Part needed replacing. The following week the part arrived and was installed. The water heater is working fine.
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March 2024 by Jean Cambra
Always there. The technicians are professional. The oil delivery person is always courteous and kind. Nice service. Update 2/22/2024 Again superior service before scheduled. Thank you!
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March 2024 by bruschirocks
Delivers on time...a bit pricey but representative worked with me to get best price since I'm a senior and struggle with utility bills. I have been with this company for over 20 years.
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December 2023 by Juan Nova
Been with Petro for a little bit more than a year and it been great. Every phone call i get an excellent service and the delivery drivers are respectful and have an excellent customer service. I had a X company before getting refills they were asking for the payment up front which was $570 after that I searched online and found Petro Home Services willing to always make your home warm and ask for payment later. Me and my family are always thankful for your support!
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October 2023 by Jessica Kegler
Terrible company. Brand new unit installed 3 years ago and nothing guy problems. What’s worse is it’s been the same problem 3 times!!! Result was frozen and burst pipes and no hit water for guests or residents. I regret the day I ever gave them my business and would caution others to stay away!!!!
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September 2023 by Shirley Meehan
Had a water heater leaking they came out very quickly to empty the tank also it happened on a holiday weekend and they rushed to push through to get a new tank installed they were very responsive have been with them for 30 Years great company
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August 2023 by June Hanlon
Fast, friendly, knowledgeable, excellent service - highly recommend Petro!
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May 2023 by Dan Bryda
Extremely knowledgeable staff and genuinely care about the needs of the customer. They are always timely in answering phones and dispatching technicians to then address the reported issue.
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April 2023 by Duane Wilson
So far so good! This company has treated me well for the 2 months I have been with them. Very Happy!
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April 2023 by Cindy Gomez
First time Petro service and amazing experience and winter pogram price is good.
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March 2023 by joey donovan
Quick. Simple. And informative. We were facing the coldest day of winter and we had just ended our last “contract” due to being told that they would not come out and fill our tank unless we paid for it in full up front. When I asked what the reasoning was , I was told “ your last payment (which was the remainder of our balance (340$) was 7 days over due.”I have 4 children. 3 of which are under the age of 6. And my partner and I work our tails off to give our children the best life possible. So sometimes, between work , sports, school, and life in general, sometimes things get accidentally forgotten.I tried to explain all of this and got no where. With All of my payments from the past 2 years , I was not late once.I started to lose faith in all oil companies til I found PETRO…They have the most polite, professional personnel, and they honestly made everything so much easier.I could actually explain everything to them and they actually listened and explained everything to me on how everything works when joining.I STRONGLY recommend this company and plan on using them for many years to come!!10 out of 10, TOP MARKS!!S/FSgt J. DonovanUSMC (vet/retired)
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January 2023 by F. DeVenuto
Petro is very reliable, they make sure the tank doesn't go empty, show up when they are supposed to (the technicians) or let me know when they will be late. Also have a budget plan - unfortunately doesn't help much due to sky high oil prices, but that isn't their fault.
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November 2022 by Judi Trudeau
With the uncertainty in the oil home heating prices this year, Petro was very willing to take into consideration that we have been long time customers of theirs and negotiated a fair price for the season. We are retired seniors and appreciate their willingness to work with us….
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November 2022 by Frank Cummings
Petro never failed to shop up when called and never failed to solve the problem - had them for years and won't change.
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October 2022 by Julie D.
woke up sunday to a flooded basement due to my furnace breaking down. called petro (the company we purchased from). they sent a teck out to fix it. fast forward to tuesday, another representative shows up to take pictures and measure the area around the furnace. he tells us that we can finance with them, should it not be covered under warrenty. my furnace was installed in march 2018. in addition, the first teck that showed up informed us that the install was done incorrectly! now im waiting on the manufacturer to come and look at the furance to see if its covered. its wednesday morning, called the rep at 11:30 am to see when the manufacturer will come and i was told by the rep that he hadn't read his email as of yet! keep in mind, we have a 3 week old baby and my 89 year old father living in our home. what a company!
