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December 2023 by Helen Johnson
Went here paid for my stuff in cash then she said I didn't give her any money so had to pay again just so upsetting will never go here again
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May 2023 by gayle fedelia
I love this location! Savannah and Lily both helped me find exactly what I needed and also showed me I inquired about -and made AMAZING recommendations! Thank you ladies!!!
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September 2022 by Jodi Marchuk
Store is small. It does have a bit of variety for being small however. Looked like most everything was in stock. Didn’t see any empty spots on shelves. The one employee that I did see, greeted us as we walked in and asked us if we needed any help. I found what I was looking for without help. Store was clean.
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September 2022 by Rick Petrin
Owner/manager was rude kept questioning me for my pick up order even though I gave her my license , showed her the paid for email and the Sally’s credit card I paid with . Along with attitude. Was no need for that.
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January 2022 by Madison Gaffney
super pretentious workers who don’t know what they're talking about or how to help.edit: They also don’t have a working phone and threw out my clips (not one’s I had purchased from them) because I accidentally left them in the bag after returning products that cause three bald spots on the back of my head. 0/10 people with no respect for others or their belongings :)
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July 2021 by Aliani Neyalyz
I was followed around the store yesterday by an employee who also happens to be a fellow brown woman. A middle aged Indian woman to be exact. Unfortunately I don’t know her name but she was on shift Saturday, July 17th 2021 @ around 5:21pm.I was wearing a baseball cap due to the rain store. The store was filled with two other customers and she proceeded to follow me in the exact aisles I was in twice! Once in the hair dye section to “rearrange” some boxes of dye right by me that were left exactly the same as before she had touched them.The second time I was sure she was targeting me because I was looking at the gel polishes close by the exit yet still out of sight of the register and she walked over, left a customer who was purchasing hair dye unattended at the register and picked up a blue polish again, right by me. She walked a few steps over to the right and opened the polish then quickly closed it and put it right back in its place then walked away when she noticed I was not cutting my glare at her the entire time she did this.When I walked up to pay I asked her why she wasn’t following another customer near by that had been the store longer than I had and she just stood quiet and eventually randomly mentioned that she had to use the bathroom so bad. I left very offended and confused. Will not be going back.
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July 2021 by Conner Pierce
Went to this store in the middle of the day and no one was there. I checked the sign on the door, it says they should be open, but I knew with covid that sometimes companies change policies so I checked their website and just like the door it says they should be open. At first I thought maybe the person went on break (though they should have put a sign on the door, I understand that everyone needs time to relax). That was until a person walking by asked if they were still closed, this person has come at 12 and thought the same thing as me, that maybe the employee went out to get lunch, so she decided to shop until they got back. It is now 2, and still no sign of anyone. Even if someone called sick or they couldn’t open the store due to a lack of workers, they should have put a sign up in the door at least.
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June 2021 by Fabianna Sari
They always have exactly what I’m looking for & this time was no exception... the associate was incredibly helpful
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March 2021 by Christine Gaffney
The store is awesome as always! The employees were very nice and tried to be helpful but knew absolutely nothing about hair or the products. I know that they were trying to help but I don’t think giving advice to someone while lacking knowledge is acceptable.
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November 2020 by Pamela Browchuk
However I found it very costly.
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September 2020 by Dyniqua Mullins
If i can give no stars i would. The people that work here dont know what they are doing. What products they are selling nothing. They never have anything you need. When you call ahead they are like yes we have and get there and no they dont. Its a useless shop only ment for hair that needs no care. Smh better off going to providence which sucks when you have no car
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August 2020 by Giemar
It’s a good place but I bought a “pink” hair dye and when I went to put it in my hair it became fully black. I have to redo everything now.
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June 2020 by Jenny Farquhar
Has a lot of great products you need in one stop
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May 2020 by Tanya Arvelo
I don't recommend to go to this store very rude horrible customer service I ask a question to the lady that was there I wish I knew her name but she had no name tag she has blue eyes long hair when I ask her for help she give me an attitude and dint seem like she wanted to be bothered. The other lady there also was not any better with an attitude I understand that retail can be hard especially customer service but u don't treat people like shiet. I work in customer service and would never treat a customer like that. If u guys are so miserable then u shouldn't be working there because u are there to help and provide good customer service .this is my 2 time at this store location and is the last .
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May 2020 by Crystal Clayton
Online hours state “Open” The lady working on May 20th at approximately 9:53 looks at me and another woman with an attitude and puts her hands up saying “10”... the sign on the window also state the store hours for 9am...... I could careless if it’s due to Covid-19.... maybe she should have better customer service and they should adjust hours online and on the window!
