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November 2023 by carol desrosiers
The team here was great at consolidating all of my insurance needs into one place. When my agent was on vacation during the application process, Kimberly stepped in and helped right away. They've also answered questions quickly, e.g. does our car insurance cover Turo. We were very happy with the bundled pricing. Timing will tell how much Allstate increases premiums when we are no longer a brand new customer.
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September 2023 by Mike
I've been a customer of this agency for many years. Every interaction is always pleasant. My questions are always answered fully and quickly and the customer service is excellent. Thank you for all you do!
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September 2023 by Marianne Phillips
Excellent service, expertise and expediency!! Thanks Joe Dion!!
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July 2023 by Carol Marvel
Always friendly and accommodating. Thank you
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July 2023 by Pedro Rainerdo Tejeda
I received an unsolicited mailing from this company with a picture of my house. Not only an unsettling way to be introduced to a company and its services, but also a sign of desperation.I would recommend doing business with someone who isn't a creeper.
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May 2023 by Russell Evon
Great insurance! Honest folks in RI Richmond branch ! Rates are very good!
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March 2023 by S
Canceled my policy one day after my payment drafted and they refunded me about a quarter of the full payment made, while telling me i should be getting refunded The full amount. Crooks!
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March 2023 by Christina Lima
Always professional and efficient!
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November 2022 by Linda Nelson
Still waiting for call back about auto insurance!
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July 2022 by Stacy Gorman
Everytime I call, I get top notch service!
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April 2022 by Kristin H.
I don't think I have ever wrote I had a great experience with an insurance company haha. BUT here I am. My father in law got into an accident and Kim Kelley was on top of making sure everything he needed was taken care of in a timely manner. Communication and customer service were top notch! I highly recommend doing business with this team.
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March 2022 by Larry “The Piano Man” Eidelman
Kelly Agency staff are very professional and quick to respond. I'm quite satisfied with their service and the Allstate product.
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January 2022 by Ken Galyas
A great home town place that has your back.
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June 2021 by It’s My Heart
Our experience has always been pleasant here. They are always kind, courteous, and ready to help:)
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March 2021 by Kevin D'Ambrosco
I was paying about $155 a month for liability only with " progress I've " whom by the way I have been using for 7 years and at the time of my policy renewal they were going to raise my rate to $200 per month with the reason being and I quote " it's not your driving record it's, all rates in Rhode Island have increased that's why there's going to be a $50 a month increase"So I started looking for quotes and landed on Allstate and now I'm paying how about $150 per month for FULL COVERAGE!! Including Auto replacement and all the perks of full coverage.Another awesome part of Allstate, is I downloaded the app for my phone and they have a safe driver detection program through the app. I just received a cheque for $92.17 for my safe driving 1 month after the policy began.As far as customer service goes, the Allstate Insurance company is excellent.I called the 800 number and they answered all my questions and set me up. When the policy was going to start I received an email and phone call from a local representative, Kimberly Kelley and she was very informative and helpful with any questions that I had.So if you're looking to save some money on auto insurance I'd recommend getting a quote from Allstate.No I am not being paid for advertising or promoting their services. I was just so impressed with the pricing and overage they gave me which far surpassed any of the other companies, that I figure share the info because of the pandemic . everyone is just trying save money and this might be a way to do it. I also had 3 d u I refusals since I started driving, so my record was not stellar ( I learned my lesson about drunk driving, very dangerpus and Very costly on all counts).Anyway, drive straight with Allstate, they've got it covered.Good luck, stay safe.Thanks,K.D.
