“Dealing with Uhaul was a actual Nightmare!!! They refused to help with their screw up and double booking and told me to contact the pickup location because they felt it wasn’t there problem. The lady who I delt with at Lloydminster storage was Extremely helpful and eased my stress! I’m so unbelievably greatful for the service that was provided by this business.”
“What an incredible customer service experience I had with Charlene! After encountering frustrating issues with my reservation coming from Ontario due to the U-Haul network being down, I was anxious about dropping off my rental and expected even more hassle. But Charlene completely turned my day around. She was patient, thorough, and handled my situation with a calm and confident attitude that immediately put me at ease. My issue was resolved quickly, effortlessly, and with genuine kindness. Charlene truly made what could have been a stressful experience into an absolute pleasure. This girl deserves a raise—she’s the gold standard of customer service!”