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November 2024 by Jill “JBL blue bunny” Leduc
Teller tossed my paper work at me..
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October 2024 by Patel akash
Poor customer service and long wait time
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July 2024 by John Aldridge
No bike racks or space to leave bike while using branch.
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May 2024 by Brandice Rieger
If I could give zero stars I would.
Their branch manager has ZERO etiquette, customer service abilities, conscience and lacks the ability to show concern or empathy for anything or anyone. I’ve seen better professionalism from teenagers working at fast food joints.
This is one of the ONLY branches to contest 30,000$ in COURT ORDERED AND MEO ENFORCED back pay of child support being released. She (the branch manager) is single handedly choosing to leave a single mother and her 3 children without.
When contacted directly (as the mother was advised to do) the Branch manager took it upon herself to hang up on this poor woman and then WEEKS later decide to contest the request for the funds for this deadbeat man’s children.
We have been informed this is NOT common practice but a very inhumane and unkind route that this “woman” has chosen to take.
I’m not surprised people are missing money from their bank accounts at this branch and nothing is being done with an absolute disgrace of a human being running this branch.
I will happily post the correspondence proving that this is at the hand of the branch and NOT common practice but greed protecting a deadbeat father and intentionally hurting children in that very community.
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April 2024 by Steven Wakefield
Where is the bmo application for the bank to pay my bills since they want to hold a certified check for a month
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October 2023 by Nosho
Not a single bike rack outside, but also you get yelled at if you bring you bicycle inside. Car-brained dummys.
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October 2023 by Kurt Rasmussen
I am happy with BMO generally speaking.
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August 2023 by Nick Sky
Very good service. I guest I was having a bad day so sorry. But the bank teller was very professional and helpful. Thank you
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April 2023 by Nhung Nguyen
Bad service.
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March 2023 by Brent Shenher
Excellent front end staff and management! When you deal with the public and put into positions where decisions have to be made, you can’t please everyone. Professional in every aspect! Good on your crew Tracy!!!!!
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January 2023 by Jorden Robitaille
Cindy Frass at bmo Moose Jaw was a wonderful teller to be serviced by. Thankful their are women like her that represent hard work and kindness in their field. Thank you!
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January 2023 by LilSparrow
I have been hearing of increasing number of customers who have had missing money from their account and BMO does nothing to rectify the matter, which makes me extremely nervous now being a customer there as I just opened an account with them. Also, there is one teller who works there who is very condensending and arrogant and does not LISTEN to what you're saying...you have to reapeat yourself to get it through to her. The other tellers are decent. Only 2 tellers working at any given time and often long wait time. I have had issues with them telling me one thing only for it to be completely different. So time will tell if I go to another bank and shut my BMO account down.
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August 2022 by Levi Dombowsky
Not a good experience. Long lines and not enough tellers. Worst hours for a bank in Moose Jaw. Not open on Saturdays. Always using COVID as an excuse. Very disappointing.
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February 2021 by Martin Orac
excellent customer service during the pandemic
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September 2020 by anonpjyp
They have a sign for mandatory masks. They do not put on the sign that you don’t have to wear it if you have a medical exemption. They ran up to me to put on a mask but never asked me if I would have problems if I did so.
